Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briana Anderson

Griffin

Summary

Dynamic professional with a proven track record in customer service and financial transactions, honed at Broadpath. Excelled in relationship building and customer support, ensuring efficient problem resolution and premium payment processing. Demonstrated expertise in security and order maintenance, alongside adept handling of material logistics. Skilled in leveraging customer service and financial acumen to achieve organizational goals.

Overview

13
13
years of professional experience

Work History

Member Service Representative

Broadpath
09.2021 - 12.2024
  • Handled premium payment processing efficiently.
  • Managed daily customer queries through multiple phone interactions.
  • Identified and corrected account discrepancies.
  • Performed password resets for improved account accessibility.
  • Communicated essential details about insurance-related inquiries, including co-pays and coverage.

Material Handler

Hoshizaki
06.2017 - 09.2021

Operated cherry picker to fulfill orders.

Ensured timely delivery of completed orders to designated assembly lines.

Correctional Officer

Special Management Unit
06.2012 - 04.2017

Maintaining order and security within designated inmate areas

Conducted detailed examinations of cell blocks and individual inmate quarters.

Monitored and documented number of inmates on each cell block

Education

High School Diploma -

Spalding High School
Griffin, GA

Skills

  • Customer service
  • Relationship building
  • Financial transactions
  • Customer support

Timeline

Member Service Representative

Broadpath
09.2021 - 12.2024

Material Handler

Hoshizaki
06.2017 - 09.2021

Correctional Officer

Special Management Unit
06.2012 - 04.2017

High School Diploma -

Spalding High School
Briana Anderson