Briana Cain
Atlanta
Overview
11
11
years of professional experience
Work History
Dispatcher
World Of Coca Cola
08.2023 - Current
- Schedule and assign tasks to employees or vehicles as needed.
- Answered phone calls and responded to customer emails.
- Reported any incidents immediately to local law enforcement.
- Recorded time, date and location of incidents.
- Enhanced security by monitoring and operating multiple CCTV cameras in a professional setting.
Dispatcher
Morehouse Police Department
03.2021 - 08.2023
- Answered 911 calls from the general public and emergency personnel.
- Took emergency calls from university students and personnel.
- Kept call records and documents regarding emergency calls and response.
Security Officer
SecurAmerica, LLC
06.2017 - 01.2021
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to
- Respond to emergency calls.
Hospital Security Guard
Allied Barton
02.2014 - 06.2017
- Monitored premises to ensure safety and security of patients, staff, and visitors.
- Ensured proper functioning of all security equipment including metal detectors, intercoms, radios, panic buttons by conducting regular checks.
- Responded quickly to emergency situations to assess and deflect issues.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
High School Diploma -
Maynard H.Jackson High School
Atlanta, GASkills
- Customer service
- Data entry
- Decision-making
- Active listening
- Dispatch software
- Updating logs
- Closing tickets
- Incident reporting
- Emergency protocols
- Organizational skills
- Microsoft office
- Teamwork and collaboration
Timeline
Dispatcher
World Of Coca Cola
08.2023 - Current
Dispatcher
Morehouse Police Department
03.2021 - 08.2023
Security Officer
SecurAmerica, LLC
06.2017 - 01.2021
Hospital Security Guard
Allied Barton
02.2014 - 06.2017
High School Diploma -
Maynard H.Jackson High School
Similar Profiles
Larry EasonLarry Eason
Vending Technician at The Coca-Cola Company; World of Coca-ColaVending Technician at The Coca-Cola Company; World of Coca-Cola
Marshall SmithMarshall Smith
Custodian/Janitorial Specialist at World Of Coca ColaCustodian/Janitorial Specialist at World Of Coca Cola
Jaylon LaweryJaylon Lawery
Store Associate at World Of Coca ColaStore Associate at World Of Coca Cola
Bria RankinBria Rankin
Strategic Partnerships Manager at FreelanceStrategic Partnerships Manager at Freelance
Larkin McCormackLarkin McCormack
Lifeguard at United Pools ManagementLifeguard at United Pools Management