Summary
Overview
Work History
Education
Skills
Timeline
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Briana Letchford

Douglasville

Summary

Dynamic and self-motivated professional with experience at Amazon, excelling in efficient order picking and maintaining safety standards. Proven ability in customer service and relationship building, complemented by strong problem-solving skills. Recognized for enhancing store appeal and achieving sales goals in retail environments. Committed to teamwork and delivering exceptional results.

Overview

8
8
years of professional experience

Work History

Warehouse Worker

Amazon
10.2021 - Current
  • Picking Amazon orders in an efficient and constant manner (65-70 items an hour).
  • Keeping an accurate rate while picking and packaging orders.
  • Making sure all items are secure, safe, and clean before packaging the orders.
  • Sorting packages and placing them in the correct trucks in a timely manner.
  • Visualizes work equipment and confirms if it is safe to use for myself and others at work.
  • Cleaning work environments and stations to ensure there are no incidents or hazards to occur.
  • Unloading volume off Amazon trucks at a timely manner.

Sales Associate

HomeGoods
07.2020 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Building furniture and displaying items on the floor.
  • Meeting a number or goal in Credit Card sales and donations.

Retail Sales Associate

Torrid
08.2017 - 05.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Bachelor of Science - Psychology

Ohio Valley University
Vienna, WV
05-2023

Bachelor of Science - Psychology

University of West Georgia
Carrollton, GA
05-2023

Skills

  • Self-motivated and disciplined
  • Cleaning and organizing
  • Clear communication
  • Problem-solving
  • Teamwork and collaboration
  • Relationship building
  • Customer service

Timeline

Warehouse Worker

Amazon
10.2021 - Current

Sales Associate

HomeGoods
07.2020 - 07.2021

Retail Sales Associate

Torrid
08.2017 - 05.2019

Bachelor of Science - Psychology

Ohio Valley University

Bachelor of Science - Psychology

University of West Georgia

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Briana Letchford