Briana Rooks
Baxley
Summary
I started at the Dairy Queen for my first job. My job consist of having great customer service, making ice cream, and to ensure that my spaced stayed clean at all times. Then i left the Dairy Queen for more flexible hours. Once i left i discovered CVS, which allowed me to have a better pay, plus more flexible hours. The job consist of having great customer assistance, the ability to scan products, and to be able to handle paperwork when given. I left CVS to be closer and more intact with my college.
Overview
3
3
years of professional experience
Work History
Cashier
CVS Pharmacy
08.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Chill Crew Member
Dairy Queen Grill & Chill
04.2022 - 08.2023
- Collaborated with team members to complete tasks efficiently and meet high-quality standards.
- Participated in regular training sessions to stay updated on menu offerings and company policies.
- Followed food safety guidelines diligently, minimizing waste while ensuring proper storage conditions for perishable items.
- Exceeded daily sales targets consistently by upselling menu items and promoting seasonal offerings.
- Enhanced customer satisfaction by providing friendly and efficient service during peak hours.
- Balanced speed of service with attention to detail when preparing orders under time-sensitive conditions.
- Handled cash transactions responsibly while operating the register, ensuring accurate accounting at shift end.
Education
High School Diploma -
Appling County High School
Baxley, GA05-2024
Skills
- Customer assistance
- Work ethic and integrity
- Professionalism and courtesy
- Patience and empathy
- Time management skills
- Written and verbal communication
Timeline
Cashier
CVS Pharmacy
08.2023 - 11.2024
Chill Crew Member
Dairy Queen Grill & Chill
04.2022 - 08.2023
High School Diploma -
Appling County High School
Similar Profiles
Anastasios DonesAnastasios Dones
Pharmacist at CVS – CVS PharmacyPharmacist at CVS – CVS Pharmacy
Faiza AliFaiza Ali
Certified Pharmacy Technician at Giant Pharmacy & CVS PharmacyCertified Pharmacy Technician at Giant Pharmacy & CVS Pharmacy
Carmen D Cintrón MarreroCarmen D Cintrón Marrero
Customer Service at CVS Pharmacy/Caribe Pharmacy HoldingCustomer Service at CVS Pharmacy/Caribe Pharmacy Holding