Brianna Andrade
Smyrna
Summary
Experienced Fine Dining Server offering 5+ years of serving and hospitality experience. Expert in menu knowledge, customer service,
and problem solving.
Overview
3
3
years of professional experience
Work History
Server Supervisor
Hacienda Bar & Grill
01.2024 - Current
- Efficient and effective customer service contributed to improved rates of return business.
- Passed food orders through to kitchen staff clearly and quickly
- Helped managers train new serving staff
- Recognized as Employee of the Quarter in Q3 2024 by focusing on delivering exceptional experiences to diners
Server
Olive Garden
02.2022 - 12.2023
- Quickly developed relationships with customers, and maintained positivity while servicing up to 7 tables during prime-time hours.
- Ensured diners had a memorable and positive experience through the delivery of prompt, accurate service.
- Maintained robust knowledge of product catalog, and promptly directed customers in a courteous manner to items for which they were seeking.
- Informally recognized as the lead server, and led training and orientation for 8 new server staff.
Education
West Fargo Sheyenne
Fargo, ND05.2017
Skills
- Team management
- Detail oriented
- Communication skills
- Multitasking skills
- Customer service
Languages
English
Spanish
Timeline
Server Supervisor
Hacienda Bar & Grill
01.2024 - Current
Server
Olive Garden
02.2022 - 12.2023
West Fargo Sheyenne
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