Brianna Grubbs
Hinesville
Summary
Dynamic customer service professional with extensive experience at Savannah Pizza Company, excelling in payment processing and drawer balancing. Proven ability to enhance productivity through effective time management and exceptional communication skills. Recognized for fostering strong relationships with customers and delivering outstanding support in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Cashier
Dawsons General Store
09.2024 - 10.2025
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Daycare Worker
Childcare Network
09.2023 - 12.2023
- Gained strong leadership skills by managing projects from start to finish.
- Applied effective time management techniques to meet tight deadlines.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Distributed food, napkins, and beverages in preparation for snack time.
- Taught children to organize toys, wash hands, and share by leading by example.
- Monitored entrances and exits to maintain safety and organized environments.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Manager
Zoners Pizza
10.2022 - 07.2023
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
Customer Service Representative/Store Manager
Savannah Pizza Company
01.2019 - 07.2022
- Responded to customer requests for products, services, and company information.
- Educated customers about billing, payment processing and support policies and procedures.
- Delivered prompt service to prioritize customer needs.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Education
Healthcare Assistant Certification - Certified Nursing Assistant
Savannah Technical College
Savannah, GA12-2026
High School Diploma -
Connections Academy
Duluth, GA01-2022
Skills
- Returns processing
- Drawer balancing
- Product restocking
- Checkout monitoring
- Time management skills
- Money handling
- Payment posting
- Cash handling expertise
- Financial records oversight
- Cleaning and sanitizing
- POS systems
- Refund handling
- ID verification
Timeline
Cashier
Dawsons General Store
09.2024 - 10.2025
Daycare Worker
Childcare Network
09.2023 - 12.2023
Manager
Zoners Pizza
10.2022 - 07.2023
Customer Service Representative/Store Manager
Savannah Pizza Company
01.2019 - 07.2022
Healthcare Assistant Certification - Certified Nursing Assistant
Savannah Technical College
High School Diploma -
Connections Academy