Brianna Jamison
Winston
Summary
Dynamic and customer-focused professional with extensive experience at Kroger, excelling in order processing and inventory management. Proven ability to enhance customer satisfaction through effective communication and compliance with health codes. Skilled in point-of-sale operations, ensuring accurate transactions and timely resolution of inquiries. Committed to maintaining high standards of service and quality.
Overview
6
6
years of professional experience
Work History
ClickList Attendant
Kroger
Douglasville
08.2022 - Current
- Greeted customers, answered questions and provided information about ClickList services.
- Maintained cleanliness of work area, restocked shelves as needed.
- Verified identification of customers prior to accepting orders.
- Collected payment from customers utilizing point-of-sale terminals.
- Communicated with store managers regarding inventory issues or discrepancies.
- Checked out customers' orders utilizing scanners, scales and other equipment.
- Ensured compliance with local health codes when preparing food items for delivery or pickup.
- Resolved customer complaints in a timely manner following company policies.
- Processed customer orders using specialized order entry system.
- Monitored temperature levels in refrigeration units to prevent spoilage.
- Tracked product expiration dates to ensure freshness and quality of goods.
ClickList Associate
Kroger
Douglasville
06.2021 - 08.2022
- Ensured that all products were properly labeled with expiration dates prior to bagging.
- Assisted with unloading deliveries from suppliers as needed.
- Greeted customers upon arrival and provided assistance with their ClickList orders.
- Processed online orders by retrieving items from storage area and packing them into bags according to grocery list.
- Communicated any product shortages or discrepancies between physical stock count and records on the system promptly.
- Verified customer orders for accuracy before bagging groceries for pickup.
- Adhered strictly to company policies regarding health and safety regulations while performing duties.
Fuel Clerk
Kroger
Douglasville
03.2019 - 06.2021
- Checked fuel levels, replenished stock and ensured proper labeling of products.
- Restocked supplies such as paper towels, toilet tissue, hand soap in restrooms when needed.
- Conducted regular safety checks on fuel pumps, dispensers, tanks and other related equipment to ensure compliance with government regulations.
- Stored hazardous materials safely in accordance with local regulations and company policy.
- Operated automated fuel dispensing system according to procedures established by the company.
- Assisted customers with inquiries regarding product availability and pricing information.
- Maintained records of all vehicle fuels purchased from suppliers on a daily basis.
- Reported any suspicious activities in the area to management immediately.
- Performed daily inspections of fueling station including monitoring pumps for accuracy of readings.
Education
High School Diploma -
Villa Rica High School
Villa Rica, GA05-2019
Skills
- Customer service
- Order processing
- Point-of-sale operation
- Inventory management
- Health code compliance
- Payment collection
Accomplishments
- honor student
- literature award
Timeline
ClickList Attendant
Kroger
08.2022 - Current
ClickList Associate
Kroger
06.2021 - 08.2022
Fuel Clerk
Kroger
03.2019 - 06.2021
High School Diploma -
Villa Rica High School
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