Brianna McDaniel
Lawrenceville
Summary
Dynamic assistant manager with proven skills in customer service, team coordination, and training development. Committed to enhancing workflow efficiency and ensuring customer satisfaction. Results-driven professional experienced in managing daily operations and training staff. Strong communication and project coordination skills enhance team collaboration and improve workflow efficiency, contributing to overall business goals.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Vector Marketing Company
Lawrenceville
06.2025 - 01.2026
- Assisted in managing daily operations and team coordination tasks.
- Engaged with customers to ensure satisfaction and address inquiries.
- Collaborated with team members to enhance workflow efficiency.
- Participated in training sessions for new staff members on procedures.
- Contributed to maintaining a clean and organized work environment.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Team Member
Kokee Tea
Buford
03.2025 - 05.2025
- Assisted customers with product inquiries and service requests.
- Maintained cleanliness and organization of workspaces and dining areas.
- Prepared food items according to standard recipes and guidelines.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Stocked shelves and replenished inventory as needed throughout shifts.
- Engaged with customers to provide a positive dining experience consistently.
- Maintained a clean and organized work area throughout the shift.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Collaborated with team members to maximize productivity and efficiency.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Operated cash registers to process payments from customers.
Education
High School Diploma -
Peachtree Ridge High School
Suwanee, GA05-2025
Bachelor of Science - Microbiology
Georgia State University
Atlanta, GASkills
- Customer service
- Team management
- Project coordination
- Laboratory techniques
- Data analysis
- Communication skills
- Training development
Accomplishments
Training and Leadership
Affiliations
Volunteer, Jackson Elementary School(2023-2024)
Timeline
Assistant Manager
Vector Marketing Company
06.2025 - 01.2026
Team Member
Kokee Tea
03.2025 - 05.2025
High School Diploma -
Peachtree Ridge High School
Bachelor of Science - Microbiology
Georgia State University