Brianna Moore
ATLANTA
Summary
Results driven Recruiting and People Operations professional with 5+ years of experience in high volume hiring and HR process optimization. Expertise in managing global interview operations and AI driven workflow automation. Skilled in streamlining operations, ensuring HR compliance across multiple states, and enhancing candidate experiences.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Recruiting Coordinator
Salesforce
01.2025 - Current
- Own end to end interview coordination across multiple business units and global regions (Americas, EMEA, Japan, and India), managing 100+ monthly interviews across virtual, phone, panel, and onsite formats while delivering a seamless candidate experience.
- Addressed scheduling conflicts and escalations among global stakeholders promptly, ensuring continuity of interview processes and minimizing disruption to active hiring pipelines.
- Reduced interview reschedules by 63% within the Tech business unit by analyzing scheduling data, identifying root causes, and implementing workflow improvements that increased efficiency and reduced hiring delays.
- Led a cross regional scheduling optimization initiative by designing and facilitating workflow, data, and compliance training for 50+ Recruiting Coordinators across the Americas and Latin America, driving process consistency and operational excellence.
- Maintain ATS data integrity and ensure accuracy across Workday and GoodTime, including interview tracking, background check completion, and employment documentation compliance.
- Coordinate complex onsite interview logistics, including candidate travel, reimbursements, and stakeholder communication, while contributing to ongoing process improvements and recruiting enablement initiatives.
- Leveraged Salesforce AI Agent tools to streamline scheduling workflows and optimize recruiting operations, enhancing candidate experience through reduced manual coordination and faster response times.
People Operations Coordinator
Insight Global
08.2021 - 09.2024
- Managed end to end processing of $150K+ in weekly garnishments across multiple complex state regulatory frameworks, partnering with Legal and Payroll to maintain 100% compliance and audit readiness.
- Cross referenced UKG garnishment logs in Excel to audit deduction accuracy, identifying overcollected funds and returning payments to 30+ employees
- Owned the UKG Support inbox as sole system administrator, resolving technical escalations for 100+ weekly requests and establishing standard operating procedures that reduced recurring system tickets.
- Spearheaded the end to end design and rollout of an enterprise leadership development program, driving a 25% surge in retention and a 40% increase in internal promotions.
- Led regional onboarding workflows and HRIS compliance audits, streamlining candidate intake paperwork and reducing new hire administrative bottlenecks.
Human Resources Assistant
Maximus
04.2020 - 08.2021
- Partnered directly with recruiters and hiring managers to drive recruitment logistics across high volume requisitions, managing candidate communications, reference checks, and interview scheduling.
- Conducted weekly onboarding and orientation programs, driving 100% on time I-9 compliance while ensuring accurate benefits enrollment and a smooth onboarding process.
- Maintained accurate employee records across HRIS platforms to ensure full compliance with state and federal regulations during rapid organizational scaling.
- Audited time tracking and attendance across multiple departments, resolving hourly discrepancies before payroll deadlines to guarantee accurate paychecks.
- Managed logistics, metric tracking, and feedback for company wide DEI initiatives, turning employee feedback data into actionable engagement recommendations for HR leadership.
Administrative Assistant
Southside Medical Urgent Care
08.2019 - 04.2020
- Managed complex executive calendars by coordinating 50+ meetings and appointments weekly, resolving scheduling conflicts in real time to keep operations running smoothly.
- Designed and implemented a new digital filing system for the facility, cutting document retrieval time by 50% and improving record keeping efficiency.
- Managed monthly processing for $20K+ in executive expense reports, while serving as the main point of contact for vendor contracts, invoice disputes, and terms negotiation.
- Screened and managed multiple daily calls and emails for leadership, ensuring rapid response times and clear communication across departments.
Education
Bachelor of Arts - Communication
University of Cincinnati
08-2018
Skills
- AI workflow automation
- Data analytics tools
- HR compliance
- Interview management
- Process improvement
- HRIS ATS management
Certification
AI Trailblazer and Champion - Salesforce
- Earned Agentforce certification in AI agent configuration, advanced prompt engineering, and intelligent workflow automation. Leveraged AI driven solutions to streamline candidate communications, reduce manual workload, and support more efficient recruiting operations.
HR Service Delivery: Advanced Analytics - UKG
- Learned predictive forecasting for workforce capacity, process mining for workflow optimization, and text/sentiment analytics on employee feedback data.
- Gained hands on training in configuring automated case routing, building compliance dashboards, and extracting actionable insights from case management metrics.
Insight Global University Professional Development Cohort - Insight Global
- Selected as one of 30 professionals to participate in an immersive, collaborative training program focused on core industry methodologies and operational tools.
- Developed a strong technical and strategic foundation for workplace success through intensive coursework in HR compliance, business operations, and HR systems.
Timeline
Recruiting Coordinator
Salesforce
01.2025 - Current
People Operations Coordinator
Insight Global
08.2021 - 09.2024
Human Resources Assistant
Maximus
04.2020 - 08.2021
Administrative Assistant
Southside Medical Urgent Care
08.2019 - 04.2020
Bachelor of Arts - Communication
University of Cincinnati
Leadership
Women’s Basketball Team Member - University of Cincinnati
- 2014 – 2018