Brianna Thomas
Sandy Springs
Summary
Dynamic and customer-focused professional with proven expertise in multitasking and organization, honed at Sonic Drive-in Chicago and Kroger. Excelled in team collaboration and problem-solving, significantly enhancing customer satisfaction and operational efficiency. Skilled in cash handling and interactive communication, adept at maintaining high cleanliness standards. Demonstrates flexibility and a strong commitment to excellence in all tasks.
Overview
4
4
years of professional experience
Work History
Crew Member
Sonic Drive-in Chicago, Uptown
08.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Cashier
Kroger
08.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Riverwood International Charter Highschool
Sandy Springs, GA2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Cleaning
- Cleaning and sanitizing
- Interactive communication skills
- Flexible schedule
Accomplishments
- Supervised a team of staff members.
- Recognized as role model for new employees
- Recognized as employee of the month
Timeline
Crew Member
Sonic Drive-in Chicago, Uptown
08.2022 - Current
Cashier
Kroger
08.2021 - 12.2021
Riverwood International Charter Highschool
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