Brianna Weeks
Cumming
Summary
Adaptable Barista Shift Supervisor offering 4 years of experience overseeing daily operations of high traffic locations. Hardworking and organized individual well-versed in maintaining customer relations, training employees and handling inventory and cash. Motivated worker capable of multitasking to increase productivity and efficiency.
Overview
5
5
years of professional experience
Work History
Barista/Barista Shift Supervisor
Starbucks
09.2019 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Streamlined operations for increased efficiency by optimizing staff scheduling and task delegation.
- Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
- Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques.
- 3-time Partner of the Quarter
Barista
Kennesaw State Univeristy
08.2018 - 05.2019
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
Bachelor of Arts - Film And Media Studies
Arizona State University
Tempe, AZ07.2024
Skills
- Customer Service
- Operational Efficiency
- Staffing Patterns
- Closing Procedures
- Preventive Maintenance
- Sanitation Guidelines
- Employee Training
- Task Delegation
- Experience with Varying Software
Timeline
Barista/Barista Shift Supervisor
Starbucks
09.2019 - Current
Barista
Kennesaw State Univeristy
08.2018 - 05.2019
Bachelor of Arts - Film And Media Studies
Arizona State University
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