Brianna Williams
Columbus
Summary
Receptionist with over three years of experience in managing front desk operations and patient data in healthcare settings. Proficient in database systems and related software (word processing, spreadsheet, ect). Adept at networking with medical professionals to streamline patient care process. Highly-motivated, energetic, resourceful individual, and well-versed in all aspects of administrative assistance.
Overview
4
4
years of professional experience
Work History
Claims Representative
Elevance
05.2024 - 03.2025
- Code and process insurance claim forms for payment and addressing claims issues
- Provide accurate medical coverage with clear communication
- Conducted detailed assessments of claims documents, ensuring accuracy and completeness before submission for approval
- Developed in-depth understanding of insurance policies and procedures
- Worked from home
Receptionist
Columbus Pain Center
12.2023 - 05.2024
- Frequently oversaw front desk operations
- Ensured smooth patient flow and data management
- Handled sensitive patient information
- Networked amongst other doctors and hospitals to obtain/review medical records and prescription histories
Packaging
Koch Food
02.2023 - 08.2023
- Responsible for packaging food goods via assembly line
- Cooperated with team members to create a quality finished product
- Streamlined workflow for increased productivity and reduced packaging errors.
- Upheld food safety standards by properly packaging items to maintain quality during transportation.
- Required to wear food grade personal protective equipment for extended periods of time
Receptionist
ABA Learning
06.2021 - 01.2022
- In charge of telephone operations and scheduling of appointments
- In charge of inventory management
- Assisted in teaching special needs students in a hands on learning environment
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
Seneca High School
Tabernacle, Nj06-2021
Skills
- Claims processing
- Communication
- Time Management
- Leadership
- Microsoft Certified
- Organization
- Customer Service
Timeline
Claims Representative
Elevance
05.2024 - 03.2025
Receptionist
Columbus Pain Center
12.2023 - 05.2024
Packaging
Koch Food
02.2023 - 08.2023
Receptionist
ABA Learning
06.2021 - 01.2022
High School Diploma -
Seneca High School
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