Brianna Hall
Greater Savannah Area
Summary
A result driven hospitality professional with 3+ years of experience in customer-oriented roles. Has a proven track record of delivering outstanding service, managing multiple tasks, and maintaining a clean and organized work environment. Along with skills in cash handling, communication, and guest services. Possess the Georgia Best Certification in employability skills; currently seeking a role that utilizes skills in customer service and administrative tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front of House Team Member
Gnats Landing
Statesboro
08.2023 - Current
- Consistently earned positive feedback ratings by establishing relationships with customers and providing friendly, responsive service
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
- Trained new staff members on restaurant procedures, menu items, and customer service standards
- Demonstrated exceptional multitasking skills during peak hours, accurately managing multiple tables
- Maintained a clean and organized work area, adhering to health and safety regulations at all times
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Greeted and seated guests promptly, ensuring a positive first impression of the establishment
Reservationist/Customer Service
Paradise Boat Rentals
Cumming
05.2023 - 08.2023
- Informed customers how to properly use motorboats while making sure each boat fit the needs of the customers
- Assisted in making appointments for clients and helping them understand the importance of being licensed for the water
- Assisted customers in locating specific products on the sales floor and provided recommendations based on their needs
- Ensured shelves were properly stocked at all times to meet customer demand and maintain an attractive store appearance
- Performed regular quality checks on merchandise for damage or defects, promptly removing any unsellable items from the sales floor
Chiropractic Assistant/Office Manager
Collin Chiropractic
Buford
07.2021 - 08.2022
- Scheduled appointments for patients, ensuring efficient use of time and minimal wait times
- Performed administrative tasks such as answering phone calls, filing documents, and handling insurance claims
- Maintained cleanliness and organization of the clinic to create a welcoming environment for patients
- Ordered supplies and managed inventory to ensure availability of necessary equipment and materials
- Collaborated with other healthcare professionals to coordinate patient care when necessary
- Managed daily operations of a busy chiropractic office, overseeing scheduling, patient intake, and administrative tasks
- Assisted chiropractor in performing examinations and treatments on patients, providing support during procedures as required
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information at all times
- Performed basic administrative duties including answering phone calls, filing documents, and managing mail correspondence
- Tracked patient progress through accurate documentation in electronic medical records system
Boat Rental Dock Associate
Freedom Boat Club
Buford
03.2021 - 07.2021
- Evaluated boats to make sure they were safe to go out on the water and met the rules and regulations of the lake
- Attended to the members making them aware of all safety protocols and liabilities
- Would fill in as front desk and assist with answering phone calls, emails, and making appointments for the members
Independent Sales Representative
CUTCO
Atlanta
06.2020 - 01.2021
- Generated new leads along with securing sale opportunities through cold calling, networking events, and referrals
- Negotiated price terms with clients while maintaining profitability margins for the company
Education
Some College (No Degree) - Communications B.S.
Georgia Southern University
Statesboro, GASkills
- Presentation skills
- Cash handling
- Marketing
- Communication Skills
- Front desk
- Product demos
- Medical scheduling
- Sales
- Multitasking and organization
- Team collaboration
- Personal services
- Training staff
Certification
- Georgia Best Certified, 05/01/19, Present, Georgia Best is an Employability Skills Training program, which aims to address the need for employability skills, soft skills, and a strong work ethic within the workforce. This program, administered by the Georgia Department of Labor, likely offers training in various areas such as communication, teamwork, problem-solving, time management, and professionalism, among others.
- Driver's License, 10/01/19, 10/01/25
Personal Information
Work Permit: Authorized to work in the US for any employer
Groups
Zeta Tau Alpha, 08/01/22, 07/01/24, Spread awareness about breast cancer across Georgia Southern University's campus, Assisted in fundraising efforts to support breast cancer research and cure initiatives, Collaborated with the financial advisor for Zeta Tau Alpha, providing support in financial operations and events
Timeline
Front of House Team Member
Gnats Landing
08.2023 - Current
Reservationist/Customer Service
Paradise Boat Rentals
05.2023 - 08.2023
Chiropractic Assistant/Office Manager
Collin Chiropractic
07.2021 - 08.2022
Boat Rental Dock Associate
Freedom Boat Club
03.2021 - 07.2021
Independent Sales Representative
CUTCO
06.2020 - 01.2021
Some College (No Degree) - Communications B.S.
Georgia Southern University
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