Briasha Townsend
Atlanta
Summary
Customer-focused sales and operations professional with experience in residential supervision, retail sales, and community engagement. Strong ability to build rapport, communicate value, support leasing operations, and maintain organized administrative systems. Experienced in compliance, financial tracking, and community outreach. Seeking a Leasing Consultant role where service excellence and occupancy performance are priorities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Founder & Executive Director
Blessed On Purpose
Milwaukee
08.2024 - Current
- Build partnerships with schools, businesses, and stakeholders to increase engagement and visibility.
- Coordinate events and community-based initiatives serving 160+ families.
- Manage financial tracking, documentation, and compliance processes.
- Lead and supervise 20 volunteers to ensure organized and effective program execution.
- Secured $10,000+ in funding through donor outreach and grant proposals to fully support program initiatives.
- Developed strategic plans to enhance community outreach and engagement initiatives.
- Created marketing materials to promote services and events effectively.
Program Coordinator
PEARLS for Teen Girls
Milwaukee
09.2024 - 06.2025
- Facilitate structured programming while tracking attendance, engagement, and measurable outcomes.
- Collaborate with families and site partners to maintain strong relationships and consistent participation.
- Manage program budgets and maintain accurate data records.
- Organized events fostering social connection and empowerment for participants.
Resident Mentor
Terra Education Summer Springboard - University of California, San Diego
06.2024 - 08.2024
- Supervised 175 residents in a university housing environment, ensuring compliance with policies and community standards.
- Conducted routine check-ins and resolved conflicts to maintain a positive living environment.
- Organized community-building events to enhance resident satisfaction and engagement.
- Enforced curfews and safety procedures, demonstrating strong judgment and accountability.
General Merchandise Team Member (Department Lead)
Target
Grafton
11.2020 - 05.2024
- Delivered high-level customer service in a fast-paced retail environment.
- Executed sales plans, price changes, and inventory audits.
- Operated point-of-sale systems and handled financial transactions accurately.
- Maintained organized and visually appealing merchandising displays.
Lash Technician
B. Lynn Beauty
Houston
08.2022 - 01.2025
- Managed scheduling, payments, and client records for 50+ recurring clients.
- Delivered personalized services resulting in high client retention and repeat business.
- Developed and executed social media marketing strategies, including promotional content, reels, and branded campaigns.
- Created digital and print marketing materials to increase brand visibility and generate new leads.
- Collaborated with local influencers and community partners to expand audience reach and drive business growth.
Sales Associate
TJ Maxx
Milwaukee
04.2019 - 05.2020
- Assisted customers with product selection and purchase decisions.
- Maintained fitting room operations and store presentation standards.
- Supported loss prevention and overall customer satisfaction initiatives.
Education
Bachelor of Business Administration - General Business
University of Wisconsin-Milwaukee
Milwaukee, WI08.2026
Associate of Business Management -
Milwaukee Area Technical College
Milwaukee, WI05.2024
Skills
- Customer Service & Client Relations
- Sales & Upselling Experience
- Conflict Resolution
- Administrative & Record Management
- Community Engagement & Outreach
- Microsoft Office (Word, Excel, Outlook)
Websites
Certification
- First Aid & CPR, 2024
- Youth Mental Health First Aid, 2024
Timeline
Program Coordinator
PEARLS for Teen Girls
09.2024 - 06.2025
Founder & Executive Director
Blessed On Purpose
08.2024 - Current
Resident Mentor
Terra Education Summer Springboard - University of California, San Diego
06.2024 - 08.2024
Lash Technician
B. Lynn Beauty
08.2022 - 01.2025
General Merchandise Team Member (Department Lead)
Target
11.2020 - 05.2024
Sales Associate
TJ Maxx
04.2019 - 05.2020
Bachelor of Business Administration - General Business
University of Wisconsin-Milwaukee
Associate of Business Management -
Milwaukee Area Technical College