BRIDGETTE MARQUES
Canton
Summary
Operations and team leadership professional with extensive experience in sales management and customer service. Proven ability to enhance team performance and foster positive work environments. Expertise in training staff and managing daily operations to achieve organizational goals. Recognized for strong communication skills and effective leadership in dynamic settings.
Overview
18
18
years of professional experience
Work History
Lead Improvement Specialist / Consultant
Independent Consultant
12.2021 - 02.2026
- Facilitated staff development sessions and collaborative planning activities to improve team collaboration and effectiveness.
- Coached teams on accountability and operational planning to achieve performance goals.
- Coordinated scheduling, communication, and project efforts across multiple initiatives to ensure alignment and timely delivery.
- Supported organizational teams with coaching training and operational improvement initiatives to strengthen overall capabilities.
- Built strong relationships with leadership, employees, families, and community stakeholders.
- Handled multiple priorities in fast-paced environments while maintaining focus on key objectives.
Assistant Principal / Instructional Leadership Roles
Fulton County School District
Atlanta
08.2011 - 12.2021
- Supported leadership teams with operational planning and problem-solving strategies to enhance organizational effectiveness.
- Fostered positive communication with families, staff, and community partners to strengthen relationships.
- Supported employee coaching, training, and performance enhancement efforts.
- Coordinated schedules, meetings, and organizational initiatives effectively.
- Coordinated daily operations and staff management in fast-paced environments to ensure smooth functioning.
Sales Manager
Wildlife Collectibles, Inc.
Charleston
07.2008 - 02.2011
- Managed daily retail operations, driving achievement of sales performance goals.
- Delivered exceptional customer service, strengthening customer relationships and enhancing satisfaction.
- Assisted customers with book art and collectibles to enhance the experience and drive sales.
- Supervised staff, coordinated schedules, and supported employee training initiatives.
- Maintained organized, visually appealing merchandise displays to attract customers.
- Supported inventory management and product organization for optimal operations.
- Cultivated welcoming environment, encouraging customer engagement and fostering loyalty.
Education
Master’s Degree - Educational Leadership
The Citadel
Charleston, SCBachelor of Science - Special Education
College of Charleston
Charleston, SCSkills
- Process improvement
- Operational efficiency
- Team leadership
- Daily operations oversight
- Budget oversight
- Stakeholder engagement
- Team leadership
- Goal accountability
- Team collaboration
- Coaching and scheduling
- Community engagement
- Community engagement
Additional Qualifications
- Strong interpersonal and communication skills
- Experienced leading large teams and managing multiple priorities
- Proven ability to build positive team environments and customer relationships
- Comfortable working flexible schedules and fast-paced environments
- Experienced in training, coaching, and staff development
- Strong organizational and problem-solving abilities
Timeline
Lead Improvement Specialist / Consultant
Independent Consultant
12.2021 - 02.2026
Assistant Principal / Instructional Leadership Roles
Fulton County School District
08.2011 - 12.2021
Sales Manager
Wildlife Collectibles, Inc.
07.2008 - 02.2011
Master’s Degree - Educational Leadership
The Citadel
Bachelor of Science - Special Education
College of Charleston