Bridgette Nelson
Columbus
Summary
Dedicated student assistant with strong customer service skills, providing technical support and assisting with daily operations. Committed to enhancing user experience and fostering a welcoming environment. Skilled in front-desk operations, teamwork, and communication. Seeking opportunities to support organizational success while expanding skills.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Student Assistant – Front Desk
Columbus State University
Columbus
10.2024 - Current
- Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
- Provided technical assistance with computer hardware and software problems encountered by staff or students.
- Provide exceptional customer service to students, faculty, and visitors.
- Check patrons into facilities, and verify memberships.
- Answer phone calls and assist with program, event, and facility inquiries.
- Maintain a clean, organized front-desk environment.
- Assist with equipment check-out, filing, and data entry.
- Support professional staff with events, operations, and daily management.
- Promoted to Supervisor (Students' Recreational Center, CSU) — assist in leading student staff, enforcing facility policies, and supporting day-to-day operations.
Sales Clerk – The Gu' (GU Krew)
Daegu High School
Daegu
10.2022 - 05.2023
- Facilitated smooth sales transactions by accurately processing customer payments.
- Maintained organized storage areas to facilitate efficient restocking and inventory checks.
- Recommended improvements to products, packaging, and customer service processes.
- Promoted and sold new or additional services/products.
- Ensured customer issues were resolved by initiating appropriate adjustments.
- Collaborated with coworkers to make decisions that benefit the business.
- Maintained customer satisfaction through timely problem-solving.
Education
Bachelor of Science - Nursing
Columbus State University
Columbus, Georgia, GA04-2028
High School Diploma -
Columbus High School
Columbus05-2024
Skills
- Customer Service & Communication
- Front Desk Administration
- Leadership & Team Management
- Conflict Resolution & Problem-Solving
- Microsoft Office & Google Workspace
- Time Management
- Event & Equipment Coordination
Languages
Tagalog
Native/ Bilingual
English
Native/ Bilingual
Leadership Experience
- Captain, CSU Women’s Flag Football Team
- Captain, High School Basketball Team
- Captain, High School Volleyball Team
- Captain, High School Track Team
- Class President
- Spirit Club President
Campus Involvement
- Collegiate Women — Member
- Future African American Healthcare Professionals — Member
- Student Activities Council — Member
- Women's Flag Football
Volunteer Experience
- Piedmont Hospital — Volunteer
- Day of Service (CSU) — Volunteer
- Oaks at Grove Park Assisted Living — Volunteer
- Feed the Valley — Volunteer
- North Highland Church (Special Needs Children Program) — Volunteer
Certification
CPR/First Aid- Adult & Pediatric First Aid/CPR/AED, American Red Cross, Valid through: 07/2027
Timeline
Student Assistant – Front Desk
Columbus State University
10.2024 - Current
Sales Clerk – The Gu' (GU Krew)
Daegu High School
10.2022 - 05.2023
Bachelor of Science - Nursing
Columbus State University
High School Diploma -
Columbus High School