Bridgette Tolbert
Ellenwood,GA
Summary
Experienced compliance leader with over 20 years of banking industry experience, including regulatory compliance, risk management, audit support, and mortgage servicing. Demonstrated success in implementing compliance risk management programs, interpreting and applying consumer protection laws (e.g., UDAAP, RESPA, TILA, SCRA), and collaborating with risk, legal, and business units to ensure regulatory alignment. Adept at policy development, compliance reporting, and acting as liaison during internal and external audits. Excels in remote work environments and cross-functional team settings.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Compliance Business Partner
LoanCare, LLC
01.2023 - Current
- Assess regulatory updates and determine impact on business operations.
- Perform regulatory assessments and recommend control/procedural changes.
- Support executives by offering regulatory guidance and policy development.
- Collaborate with legal teams to align procedures and products with regulatory standards.
Regulatory & Compliance Review Analyst
U.S. Bank National Association
03.2018 - 01.2023
- Reviewed governing documents to ensure compliance with U.S. regulatory requirements.
- Performed quality assurance, data testing, and documented control actions.
- Served as compliance liaison across departments and business units.
- Ensured adherence to corporate regulatory standards and mitigated client risk.
Compliance Consultant
Porsche Financial Services
01.2017 - 01.2018
- Managed consumer regulatory relations and supported compliance audit reviews.
- Handled complaints, produced CRM reports, and advised on business process improvements.
Legal/Regulatory Consultant
SunTrust Bank
01.1999 - 01.2017
- Performed legal research, examined litigated cases, and reviewed loan documentation for regulatory adherence.
- Drafted executive-level correspondence, implemented training material, and ensured compliance during disputes.
- Negotiated lien releases and coordinated settlements with internal/external stakeholders.
Education
B.A. - Political Science
Georgia State University
Atlanta, GA12.2004
Paralegal Certificate - undefined
Atlanta Area Technical College
Atlanta, GASkills
- Regulatory Compliance & Audit Readiness
- Risk Mitigation & Internal Controls
- Data Testing & Quality Assurance
- Regulatory Assessment & Change Management
- Customer Complaint Resolution
- Compliance Training & Policy Development
- Federal/State/Agency Regulation Analysis
- Legal & Regulatory Documentation Review
- Cross-functional Project Management
- Compliance Reporting & Documentation
Certification
- CRCM – Compliance Risk Certification Management (Pending)
- Lean Six Sigma Yellow Belt Certification
Timeline
Compliance Business Partner
LoanCare, LLC
01.2023 - Current
Regulatory & Compliance Review Analyst
U.S. Bank National Association
03.2018 - 01.2023
Compliance Consultant
Porsche Financial Services
01.2017 - 01.2018
Legal/Regulatory Consultant
SunTrust Bank
01.1999 - 01.2017
Paralegal Certificate - undefined
Atlanta Area Technical College
B.A. - Political Science
Georgia State University
Similar Profiles
Mark HaleMark Hale
SVP, Accounting and Finance at LoanCare, LLCSVP, Accounting and Finance at LoanCare, LLC
Angelica AguilarAngelica Aguilar
Customer Service Specialist at LOANCARE LLCCustomer Service Specialist at LOANCARE LLC
Richard SweetenRichard Sweeten
Legal Assistant - Loss Mitigation at LoancareLegal Assistant - Loss Mitigation at Loancare
Ashley WilliamsAshley Williams
Registered Behavior Technician at Already Autism HealthRegistered Behavior Technician at Already Autism Health
Veronica ThomasVeronica Thomas
Teacher at Tutor Time Child Care Learning CenterTeacher at Tutor Time Child Care Learning Center