Brion McKenzie
Atlanta
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Recognized for efficiently solving customer issues and driving record-breaking sales performace goals. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
7
7
years of professional experience
Work History
Sales Representative
AT&T
03.2023 - 03.2023
- Greeted customers with enthusiasm and a delightful attitude
- Built strong relationships with customers, resulting in repeat business and increased customer loyalty
- Maintained up to date knowledge of products and services
- Developed a reliable and successful sales-oriented track record with demonstrated leadership skills
- Consistently worked in a team environment while remaining self-motivated and competitive
Customer Service Representative
Cross County Healthcare
03.2020 - 02.2023
- Handle calls, deliver professional service, enhance customer satisfaction
- Document interactions, identify trends, propose solutions for improvement
- Offer empathetic support, effectively resolve conflicts, improve client relations
- Managed appointments, ensure service efficiency, maintain organized schedules
Assistant Manager
Ingles Markets
12.2018 - 03.2020
- Led team to enhance customer satisfaction, reducing checkout times and improving service quality
- Mentored new hires, implemented cross-training, boosting team efficiency and versatility
- Resolved customer issues swiftly, enhancing shopping experience and implementing feedback systems
- Fostered a positive work environment, promoting collaboration and supporting team development
Forklift Operator/Material Handler
Walmart Distribution Center
08.2016 - 11.2018
- Operated forklifts safely, optimizing inventory placement and reducing retrieval time
- Maintained a flawless safety record while fostering teamwork to meet tight deadlines
- Collaborated in a fast-paced environment, sharing best practices for equipment operation
- Efficiently unloaded truck trailers and loaded conveyor belts with pallets
Education
High School Diploma -
Norcross High School
Norcross, GASkills
- Communication skills
- Leadership
- Sales
- Customer Service
Timeline
Sales Representative
AT&T
03.2023 - 03.2023
Customer Service Representative
Cross County Healthcare
03.2020 - 02.2023
Assistant Manager
Ingles Markets
12.2018 - 03.2020
Forklift Operator/Material Handler
Walmart Distribution Center
08.2016 - 11.2018
High School Diploma -
Norcross High School
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