Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Britney Richardson

Savannah

Summary

Dynamic professional with extensive experience as a Leasing Consultant at InterSolutions, excelling in property tour coordination and customer service. Proven ability to resolve complaints effectively while maintaining high-quality standards. Skilled in report preparation and proficient in Excel, consistently delivering exceptional results in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Leasing Consultant

InterSolutions
07.2025 - Current
  • Assisted residents with lease applications and documentation processes.
  • Conducted property tours, showcasing amenities and features to potential tenants.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Conducted informative and personalized tours, resulting in new leases.
  • Completed day-to-day duties accurately and efficiently.

Customer Service Representative

Judge Organization
Savannah
06.2021 - 07.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
  • Answered a constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs, or wants.
  • Responded to customer requests for products, services, and company information.
  • Tracked customer service cases and updated service software with customer information.

Forklift Operator

Ikea Warehouse
savannah
08.2018 - 03.2020
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Loaded pallets onto trailers for shipment.
  • Operated forklifts to move inventory throughout the warehouse efficiently.
  • Loaded and unloaded delivery trucks using pallet jacks and forklifts.
  • Conducted routine inspections on lift equipment to ensure safety compliance.
  • Collaborated with team members to streamline shipping and receiving processes.
  • Maintained accurate records of inventory movements and stock levels.
  • Monitored product quality during handling to uphold company standards.

Police Officer

Garden City Police Department
savannah
07.2016 - 04.2017
  • Testified in court.
  • Reviewed and evaluated evidence to determine validity and admissibility for a court hearing.
  • Enforced laws and regulations to maintain public order and safety.
  • Conducted traffic stops to ensure compliance with motor vehicle laws.
  • Responded to emergency calls for service and dispatched units as needed.

Receptionist

Kicklighter Resource Center
08.2015 - 04.2016
  • Monitored multiple databases to keep track of all company inventory.
  • Checked students in and out of the facility.
  • Conducted weekly tuitions.
  • Created weekly agendas for each teacher.

Education

High -

Herschel V. Jenkins
Savannah, GA
06-2012

Skills

  • Report preparation
  • Cash handling
  • Property tour coordination
  • Complaint resolution
  • Customer service
  • Creative problem solving
  • Professional telephone demeanor
  • Multi-line phone talent
  • Receiving support
  • Warehousing functions
  • communications
  • Inventory
  • Receptionist
  • Machine operator
  • Forklift
  • Excel
  • Quality control
  • Data entry
  • Answering phones
  • Law enforcement
  • Security
  • Materials

Certification

  • Forklift Certified, 08/01/18, Ikea
  • Georgia Basic Law Enforcement, 06/01/16, Savannah, GA

Timeline

Leasing Consultant

InterSolutions
07.2025 - Current

Customer Service Representative

Judge Organization
06.2021 - 07.2024

Forklift Operator

Ikea Warehouse
08.2018 - 03.2020

Police Officer

Garden City Police Department
07.2016 - 04.2017

Receptionist

Kicklighter Resource Center
08.2015 - 04.2016

High -

Herschel V. Jenkins

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Britney Richardson