BRITTANEY TRAYLOR
Atlanta
Summary
Experienced project management professional with a track record of delivering high-impact projects in diverse industries. Skilled in driving project timelines and ensuring quality outcomes through strategic planning and execution. Recognized for collaboration, adaptability, and dedication to achieving team success and client satisfaction.
Overview
12
12
years of professional experience
Work History
Project Manager
Home Depot SSC
07.2024 - Current
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Analyzed project performance data to identify areas of improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Senior Project Coordinator
Benson Integrated Marketing Solutions
02.2022 - 07.2024
- Prepares periodic reports on overall progress of the projects including status updates.
- Monitors progress against agreed-upon timelines, budgets, and deliverables.
- Submits project deliverables to clients, ensured adherence to quality standards.
- Performs cost analysis for all phases of the project lifecycle to identify budgeting needs.
- Organizes meetings with clients to discuss their requirements and expectations regarding the project outcome.
Account Manager
Cintas Corporation INC
07.2019 - 01.2022
- Resolved complex customer issues in a timely manner while maintaining positive relationships with clients.
- Updated client information and contract changes in company databases.
- Organized meetings between clients and internal departments as needed.
- Maintained accurate records of all client interactions in CRM system.
- Analyzed data to identify potential customers' needs, interests or concerns and develop effective marketing strategies.
- Managed a portfolio of accounts by providing timely support and guidance.
Specialty Sales Manager
Best Buy
11.2013 - 04.2020
- Created comprehensive training programs for new employees on product knowledge, customer service, and sales techniques.
- Developed sales team through motivation, counseling and product knowledge education.
- Specialty department scored in the top 10% in the company for record sales.
- Consistently exceeded sales goals, maintaining an average performance of 120%.
- Developed and implemented successful sales strategies to increase customer base and revenue growth.
Education
Bachelor of Arts (B.A.) - Merchandising Management
Southern New Hampshire University
No Degree - Marketing
American Intercontinental University
Atlanta, GASkills
- CRM software
- Sales management
- Performance Metrics
- Conflict resolution
- Organizational skills
- Team leadership
- Performance management
- Analysis skills
- Data analytics
- Attention to Detail
- Project management
- Strategic planning
- Account management
- Customer retention
Timeline
Project Manager
Home Depot SSC
07.2024 - Current
Senior Project Coordinator
Benson Integrated Marketing Solutions
02.2022 - 07.2024
Account Manager
Cintas Corporation INC
07.2019 - 01.2022
Specialty Sales Manager
Best Buy
11.2013 - 04.2020
Bachelor of Arts (B.A.) - Merchandising Management
Southern New Hampshire University
No Degree - Marketing
American Intercontinental University
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