Dynamic and dependable Medical Assistant with a proven track record at SCCDC, excelling in patient care and documentation. Recognized for strong organizational skills and a friendly demeanor, I effectively collaborate with healthcare teams to enhance patient satisfaction and safety, while adapting to diverse needs in fast-paced environments.
Work History
Medical Assistant, Certified Dermatology Technicia
8 Years 10 Months
SCCDC | 10.2017 - Current
Assisted in patient intake procedures, ensuring accurate data entry and effective communication with patients.
Supported clinical staff by preparing examination rooms and organizing medical supplies for efficient workflow.
Administered basic patient care tasks, including vital signs monitoring and specimen collection, enhancing patient comfort.
Educated patients on treatment plans and medication instructions, fostering understanding and adherence to health protocols.
Collaborated with healthcare team to maintain electronic health records, ensuring compliance with regulatory standards.
Participated in continuous training programs to enhance skills in clinical procedures and patient interaction techniques.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepared lab specimens for diagnostic evaluation.
Taught patients about medications, procedures, and care plan instructions.
Oriented and trained new staff on proper procedures and policies.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
CNA
2 Years 9 Months
Winthrop | 01.2015 - 10.2017
Assisted residents with daily living activities, ensuring comfort and safety in their environment.
Monitored vital signs and reported changes to nursing staff for timely intervention.
Documented patient care accurately in electronic health records, maintaining compliance with healthcare standards.
Provided emotional support to residents and families, enhancing overall satisfaction with care services.
Educated residents on health maintenance practices, promoting independence and well-being.
Trained new staff on best practices in patient care and safety protocols, fostering a collaborative work environment.
Assisted patients with daily living activities, promoting independence and dignity.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Documented patient information and care activities in electronic health record.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Facilitated personal hygiene management, feeding and ambulation.
Helped patients complete range of motion exercises to prevent loss of function during care.
Prevented cross-contamination by cleaning and sterilizing equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Certified Nursing Assistant
10 Months
PruittHealth | 11.2013 - 09.2014
Assisted residents with daily living activities, ensuring comfort and safety in their environment.
Documented patient care accurately in electronic health records, maintaining compliance with healthcare standards.
Provided emotional support to residents and families, enhancing overall satisfaction with care services.
Educated residents on health maintenance practices, promoting independence and well-being.
Trained new staff on best practices in patient care and safety protocols, fostering a collaborative work environment.
Participated in quality improvement initiatives, identifying opportunities to enhance resident care and operational efficiency.
Assisted patients with daily living activities, promoting independence and dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Documented patient information and care activities in electronic health record.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Prevented cross-contamination by cleaning and sterilizing equipment.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant/Restorative Aide
Golden Living | 2008 - 2013
Administered personal care services, ensuring comfort and dignity for each resident.
Assisted nursing staff with medical procedures and daily living activities.
Maintained accurate patient records, documenting vital signs and care provided.
Supported mobility by assisting residents with transfers and ambulation exercises.
Education
- Nursing
Georgia Northwestern Technical College | Rome, GA
I completed all core classes necessary for nursing program,I was accepted into LPN program completed a few weeks while pregnant then started working and unfortunately did not finish.
High School Diploma - CNA, Business
Rome High School | Rome, GA | 05.2008
I have my certificate in first aide and CPR. I am a certified nursing assistant, a skilled and experienced medical assistant and a certified dermatology technician.
I am also a Christian and mom of 3.
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Flexible and adaptable
Dependable and responsible
Organizational skills
Calm under pressure
Timeline
Medical Assistant, Certified Dermatology Technicia