BRITTANY BURBAGE
Ringgold
Summary
I am searching to obtain a position with a corporation offering stability and potential for advancement, where I can effectively utilize my expertise, and maximize my skills as a team player. I am always willing to learn!
Overview
9
9
years of professional experience
Work History
Veterinary Technician
Highway 58 Animal Hospital
01.2022 - Current
- Provided compassionate animal care while ensuring a safe and clean environment.
- Record animal health trends and maintained accurate records to ensure compliance with healthcare treatment plans.
- Communicated directly with clients regarding their pet health issues to inform them of treatment options and engagement.
- Administered medications to animals as prescribed by veterinarians to ensure proper treatment
- Operated x-ray machines.
- Provided animal care education to clients to ensure they understand options for surgery, pet care and dietary measures to support animal
- Exceptional customer service.
Veterinary Assistant/Surgery Technician
My Kids Have Paws
01.2020 - 01.2022
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Sterilized and maintained veterinary care instruments and equipment.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Provided detailed patient care instructions to pet owners.
- Scrubbed, counted and packed surgical instruments
Receptionist
East Ridge Animal Hospital
01.2017 - 01.2020
- Provided exceptional customer service to enhance patient satisfaction and foster positive relationships.
- patient check-in processes to ensure a smooth and welcoming experience for arrivals.
- Managed appointments effectively to optimize scheduling and minimize wait times for patients.
- Executed professional phone communication to address inquiries and support patient needs promptly.
- Assisted with billing support to clarify charges and resolve discrepancies, ensuring accurate financial transactions.
- Maintained meticulous record keeping to uphold confidentiality and facilitate easy access to patient information.
- Exceptional customer service
Education
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BRYAN COLLEGE
01.2016
High School Diploma -
HERITAGE HIGH SCHOOL
Ringgold, GA01.2015
Skills
- Animal Care
- Excellent Communication
- Professionalism
- Client Education
- Customer Service
- Time Management
- Active Listening
LANGUAGES
English: Fluent
Timeline
Veterinary Technician
Highway 58 Animal Hospital
01.2022 - Current
Veterinary Assistant/Surgery Technician
My Kids Have Paws
01.2020 - 01.2022
Receptionist
East Ridge Animal Hospital
01.2017 - 01.2020
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BRYAN COLLEGE
High School Diploma -
HERITAGE HIGH SCHOOL