Brittany Cobb
Atlanta
Summary
Authorized to work in the US for any employer Passionate Trainer with extensive knowledge of clinical training and proven success working with mental health clients. Devoted to long-lasting and comprehensive results for every client. Trained in family services and microsoft use. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
6
6
years of professional experience
Work History
State Trainer
Pinnacle Family Services LLC
06.2022 - Current
- Track and manage statewide FCT training to ensure compliance with all requirements, including maintaining Training Indicator Report, WOC progress, and weekly training reports
- Ensure that all staff and supervisors are in compliance with all training standards and deadlines, including continuing education requirements (Relias Learning)
- Provide FCT-S training, supervision and development, including facilitating regular meetings of the
- FCT-S team
- Facilitate FCT-S in becoming FCT Level 2 and FCT Supervisor certified within appropriate timeframes
- Assess, identify areas of need, and train staff in FCT implementation, maintaining fidelity to the model
- Develop additional trainings, as needed, to meet program and state needs
- Maintain reports & data collection on FCT training/implementation including, but not limited to, preparing FACTs, preparing FCT Discharge trackers, dosage information
- Ensure all team meetings are accurately recorded, uploaded in appropriate electronic system and tracked
- Assist with developing healthy team culture by routinely attending teams, providing feedback on team performance, and completing monthly MIGS CPRR for each team
- Review various documentation in KaleidaCare for quality
- Assist with internal/external reports and audits as needed
- Monitor and track staff supervision across all service lines and ensure that supervisors are utilizing
- FCT supervision documents when applicable
- Assist in processing incident reports
- Facilitate grand rounds
- Achieve level 3 certification per guidelines
- Other duties as assigned
- Education and/or Work Experience Requirements
FCT Therapist
Pinnacle Family Services LLC
12.2020 - 06.2022
- Service is regularly provided in the office but may require some in the home assessment service provision
- Primary job function is to complete assessments for the company
- Conducts Comprehensive Clinical
- Assessments to document history and identify preliminary issues for treatment by interviewing the child and family and other pertinent persons connected to the child and family
- Completes all required Clinical Record documents in the Electronic Health Record and hard copy chart as applicable
- Documents are completed timely according to company standards
- Provides individual, family, and group therapy
- Provides crisis intervention services to assigned cases and is available for crisis calls per the company’s procedures
- Develops individualized treatment plan for either an enhanced service within the company (in this instance this would be the Person-Centered Plan) or a basic service plan for outpatient therapy
- Participates as an active member of the therapists assigned team within the company
- Develops and coordinates discharge plan based on treatment, indicating all relevant aftercare needs and plans
- Accesses community resources that would be beneficial to client aftercare needs
- Conducts regularly scheduled face-to-face meetings with client and caretaker in order provide therapy, to monitor the child’s progress and discuss treatment strategies and services
- Attends regular staff meetings, clinical meeting, and one-on-one sessions with direct supervisor to process current status of cases
- Participates in Quality Assurance/Quality Improvement activities to include audits, corrections and designated improvement plans and projects
- Markets the company’s services within the community
- Completes other duties as assigned.
Family Support Specialist / ERSEA Specialist, Intern
Sheltering Arms
08.2019 - 05.2020
- Eligibility, Recruitment
- Selection, Enrollment, and Attendance), Maintain case history records and prepare reports
- Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs
- Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty
- Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided
- Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements
- Maintain a thorough knowledge and understanding of all aspects of the Head Start Performance
- Standards and related regulations for ERSEA and how to monitor and implement them
- Input and maintain Head Start/Early Head Start child/family information into system
- Check source data to verify completeness and accuracy
- Fulfill all record requests
- Maintain accurate paper files of children enrolled in the current program year
- Enter health information into system
- Enter monthly attendance into system for all children enrolled
- Compute, identify, analyze, and interpret trends or patterns in attendance, recruitment, and enrollment along with other data sets by compiling reports, charts
- Coordinate summer enrollments
- Complete ERSEA and attendance month‐end
- Assist in monitoring the waitlists and ensure accuracy of recruitments, point system, etc.
Guest Services Specialist
Georgia World Congress Center
07.2018 - 03.2020
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations
- Make travel arrangements for sightseeing or other tours
- Receive, store, or deliver luggage or mail
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
Case Manager, Intern
Family
08.2018 - 05.2019
- Maintain case history records and prepare reports
- Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs
- Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided
- Attend court hearings with case manager and assist in addressing issues related to child abuse and neglect.
Family Service Specialist I, Intern
Telamon Corporation
08.2017 - 05.2018
- Keep records or prepare reports for owner or management concerning visits with clients
- Provide information or refer individuals to public or private agencies or community services for assistance
- Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures
- Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history
- Submit reports and review reports or problems with superior
Education
Master's - Social Work
Clark Atlanta University
Atlanta, GABachelor's - Social Work
Shaw University
Raleigh, NCSkills
- Guest Services
- Social Work
- Case Management
- Guest Relations Experience
- Microsoft Office
- Family Service
- Cognitive Behavioral Therapy
- Motivational Interviewing
- Crisis Intervention
- Child & Family Counseling
- Individual / Group Counseling
- Intake Experience
- Crisis Management
- Mental Health Counseling
- Discharge planning (1 year)
Additional Information
- Certifications and Licenses , Licensed Clinical Social Worker Associate (LCSWA) September 2020 to September 2022
Timeline
State Trainer
Pinnacle Family Services LLC
06.2022 - Current
FCT Therapist
Pinnacle Family Services LLC
12.2020 - 06.2022
Family Support Specialist / ERSEA Specialist, Intern
Sheltering Arms
08.2019 - 05.2020
Case Manager, Intern
Family
08.2018 - 05.2019
Guest Services Specialist
Georgia World Congress Center
07.2018 - 03.2020
Family Service Specialist I, Intern
Telamon Corporation
08.2017 - 05.2018
Master's - Social Work
Clark Atlanta University
Bachelor's - Social Work
Shaw University
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