Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
2007
2007
years of post-secondary education
Work History
Interrelated Special Education Teacher
Henry County Board Of Education
McDonough
11.2019 - Current
Developed individualized education plans for diverse student needs.
Collaborated with support staff to enhance learning environments.
Monitored student progress and adjusted instructional methods accordingly.
Conducted assessments to evaluate student abilities and needs.
Customer Service Representative
Henry County Water Authority
McDonough
02.2004 - 09.2012
Assisted customers with inquiries about water services and billing issues.
Resolved service complaints through effective communication and problem-solving skills.
Educated customers on water conservation practices and programs offered by the authority.
Maintained accurate records of customer interactions in the database system.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.