Brittany Kyler

Ensured physicians, nurses, and patients received necessary resources for optimal care. Contributed significantly to patient care initiatives that improved survival rates.

• Demonstrated exceptional customer service
• Communicated with clients daily about our sales
• Promoted and developed team oriented groups that advocated for client services

• Provided general medical care to patients under the direction of a physician
• Maintained patient records, and updated patient charts while following HIPAA guidelines
• Demonstrated proficiency in taking patient vitals, as well as performing venipuncture, injections, and various diagnostic procedures and ancillary tests
• Gave guidance to patients on medications and treatment instructions
• Ensured the cleanliness, sanitation and maintenance of patient exam rooms and equipment
• Coordinated and conveyed doctor and patient schedules to make appointments

• Managed customer inquiries regarding healthcare services and benefits.
• Assisted patients in navigating health insurance plans and coverage options.
• Resolved billing issues through effective communication and problem-solving techniques.

• Supervised staff to ensure that duties were performed adequately and in line with company guidelines on customer service
• Trained new crew members to handle food preparation and serving duties correctly according to food safety and sanitation policies