BRITTANY LEWIS
Villa Rica,MI
Summary
6+ Years Active Duty Air Force as a Health Service Management Technician. We prepared new patient records, gathered demographic and personal information from patient, ensuring medical records are assembled in an organized manner, retrieving records from offsite storage chart facilities, making sure all files are kept confidential and protected, supplying necessary documents to nursing department, and completing clerical duties such as processing admission procedures and discharge records; and responding to e-mails. I have experience in resource management, hospital employee budgeting and time management, referrals, and patient advocating. My approach is to integrate my knowledge and experience in the clinic or hospital setting for an ambitious and expanding company.
Overview
7
7
years of professional experience
Work History
Social Worker
Douglasville Nursing And Rehab Center
01.2024 - Current
- Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
- Advocated for residents'' rights, navigating complex systems to secure necessary resources and benefits.
- Improved resident outcomes by conducting comprehensive psychosocial assessments and developing individualized care plans.
- Enhanced interdisciplinary team collaboration for optimal patient care through regular case conferences and communication.
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Explained medical care options to help families make informed healthcare decisions.
- Updated quarterly assessments and chart auditing.
- Prepped for discharge and coordinated home health and hospice services.
Unit Secretary Clerk
Powder Springs Nursing And Rehab Center
09.2023 - 01.2024
- Maintained rapport with physicians, nurses and other healthcare personnel.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Input daily labs, order MRI, CT scans, and any other radiology imaging
- Prepare residents for discharge and new admissions paperwork
- Transport resides to appointments
- Consult with families with updates on appointments, admissions, discharges, and any changes of the residents
- Input news orders and doctor consultations
- Assist with any needs on the floor with residents such as grooming, bathing, etc
- Schedule all future and follow up appointments
- Clean and pack up residents rooms
- Stock all supplies and upkeep for each wing
Resource Management Support Clerk
Air Force
07.2022 - 07.2023
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
- Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
- Administered employee benefits programs and assisted with open enrollment.
- Completed human resource operational requirements by scheduling and assigning employees.
- Generated annual budget forecasting information for executive and corporate reports.
- Monitored communications to detect important information related to current and planned military operations.
- Responded quickly to crisis situations, balancing operational requirements against public safety to effectively handle dynamic needs.
Pharmacy Admin Clerk
Air Force
07.2022 - 07.2023
- Satisfied customers with knowledgeable and friendly service for diverse pharmacy needs.
- Managed paperwork and filing with efficient and organized approach.
- Kept stock fresh with regular rotation and removal of expired products.
- Coordinated new supply orders, processed deliveries and restocked shelves.
- Processed incoming prescriptions, set up accounts and added insurance information.
- Assisted pharmacists with completing orders by labeling bottles.
- Unpacked, sorted and counted incoming pharmacy items, securing stock and refrigerating perishable items.
Health Services Administrator
Air Force
02.2017 - 07.2022
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Maintained accurate patient charts and medical records.
- Cleaned and sterilized instruments, equipment and surfaces.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
- Taught health education classes for community workers and members of public.
- Assisted with development of improved seminars and training materials.
- Worked closely with management staff to create new and lucrative tours.
- Completed preliminary paperwork for incoming and outgoing patients.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Transported and escorted program patients to and from one facility to the next facility
- Scheduled briefer and briefed members on Medical Group policies, safety, infection control, and security
- In processed employees into Relias and JKO
- Scheduled and co-instructed BLS, CPR, ALS courses
- Admin for American Red Cross program
Education
Associate - Science
Chattahoochee Technical College
Marietta, GA05.2025
A.S - Medical Technology
East Mississippi Community College
Scooba, MSAssociate - Arts
A.A - Health service management
Community College of the Air Force
Maxwell, ALSkills
- Financial Reporting
- Record Keeping
- Data Analysis
- Project Coordination
- Quality Assurance
- Customer Service
Additional Information
- AWARDS , Air and Space Achievement Medal, (2) Air and Space Outstanding Unit Award with 2 Oak Leaf Clusters AF Good Conduct Medal with 1 Oak Leaf Cluster, Armed Forces Service Medal, Air and Space Longevity Service Award
Timeline
Social Worker
Douglasville Nursing And Rehab Center
01.2024 - Current
Unit Secretary Clerk
Powder Springs Nursing And Rehab Center
09.2023 - 01.2024
Resource Management Support Clerk
Air Force
07.2022 - 07.2023
Pharmacy Admin Clerk
Air Force
07.2022 - 07.2023
Health Services Administrator
Air Force
02.2017 - 07.2022
Associate - Science
Chattahoochee Technical College
A.S - Medical Technology
East Mississippi Community College
Associate - Arts
A.A - Health service management
Community College of the Air Force
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