Brittany McCoy
Lithia Springs
Summary
Experienced Orthodontic Assistant and Independent Jeweler with a proven track record in patient care and product knowledge. Expertise in educating clients and managing appointments efficiently while ensuring a high standard of service.
Overview
7
7
years of professional experience
Work History
Independent Jeweler
The Tooth Fairy Factory Inc
Atlanta
05.2018 - Current
- Crafted custom jewelry pieces using various metals and gemstones.
- Educated clients on proper jewelry maintenance and care techniques.
- Assisted customers with selecting jewelry pieces to match their individual styles.
- Advised customers on different types of metals and gemstones available for purchase.
- Organized the display cases in an attractive manner to encourage sales.
- Researched vendors to find sourcing for high-quality materials and stones within budgetary constraints.
- Developed strong relationships with vendors to ensure a reliable supply of materials.
- Built relationships with clients to enhance customer satisfaction and loyalty.
Orthodontic Assistant
Willow Orthodontics
Marietta
01.2025 - 06.2025
- Assisted orthodontists in patient care and treatment procedures.
- Scheduled patient appointments and managed office records efficiently.
- Collaborated with team members to enhance workflow and patient experience.
- Performed chairside duties including preparation of trays and passing instruments to the doctor during procedures.
- Instructed patients on how to properly use orthodontic appliances such as headgear or elastics.
- Prepared patients for dental radiographs and photographs.
- Maintained sterilization of instruments according to OSHA standards.
Orthodontic Assistant
Smile Bliss
Marietta
03.2024 - 05.2025
- Educated patients on proper oral hygiene techniques and appliance care.
- Attached wiring for braces and advised patient on how to properly and gently brush and floss.
- Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
- Monitored progress of each case by tracking changes in tooth movement over time.
- Organized patient records and kept track of treatment plans.
- Maintained cleanliness and organization of the orthodontic treatment area.
- Conducted preliminary mouth exams and reported findings to the orthodontist.
Education
Trade - Orthodontic Assisting
Orthodontic Assisting School of Atlanta
Duluth, GA07-2011
High School Diploma -
Douglas County High School
Douglasville, GA05-2009
Some College (No Degree) - Dental Hygiene
West GA Technical College
Douglasville, GASkills
- Customer service
- Appointment scheduling
- Patient care
- Product knowledge
- Time management
- Customer focus
- Problem solving
- Quality assurance
Timeline
Orthodontic Assistant
Willow Orthodontics
01.2025 - 06.2025
Orthodontic Assistant
Smile Bliss
03.2024 - 05.2025
Independent Jeweler
The Tooth Fairy Factory Inc
05.2018 - Current
Trade - Orthodontic Assisting
Orthodontic Assisting School of Atlanta
High School Diploma -
Douglas County High School
Some College (No Degree) - Dental Hygiene
West GA Technical College