Brittany Reasby
Douglasville,Ga
Summary
Seeking an ideal employer based in Atlanta, Georgia. Looking for a reputable organization that values my experience and diverse skill set. Seeking an opportunity with potential for merit-based advancement within the organization.
Overview
14
14
years of professional experience
Work History
Front-End Assistant Manager
Costco Wholesale Corporation
10.2022 - Current
- Assists Front End Manager in overseeing and directing Front End, Member Service departments and other areas of the warehouse
- Leads Front End Supervisor team
- Provides and ensures prompt and courteous member service by responding to member and employee concerns using problem-solving skills, tact and discretion
- Oversees execution of plans for special promotions and increasing department productivity
- Schedules, develops, counsels, trains, and directs department personnel
- Makes recommendations for hiring, promotion and termination to Warehouse Manager
- Reviews and approves area timecards
- Drafts and participates in presentation of employee performance evaluations
- Communicates with Front End Manager regarding department budgets and training, staffing and scheduling needs
- Writes, reviews, adjusts department schedules accordingly
- Coordinates Front-End Focuses, such as E-blocks, Weekly Upgrades, Children's Miracle Network, and Workplace Giving, and Reading Program
Marketing Manager
Costco Wholesale Corporation
12.2020 - 10.2022
- Oversees and directs membership, marketing, member returns and business development, and other areas of the warehouse
- Develops and implements marketing plans
- Assists membership employees to expedite service to members
- Develops and implements marketing plans to increase sales
- As Marketing Manager, I have had participation in the Chamber of Commerce, and attended charitable events to ensure excellent community relations
- Schedules, develops, counsels, trains, and directs department personnel
- Overseen marketing for Dallas, Ga Costco Opening in 2021
- As Marketing Manager I was in charge of over 100 employees, helped hire, trained, scheduled, and directed the department entirely
- Signed up 1,000s of new members and increased profit/sales
- Under my management my employees exceeded the company benchmarks consistently for 2 years, and were number 1 in our district out of 19 warehouses
- Also helped with other Costco Warehouse openings throughout the Southeast, which includes Sharpsburg, Ga (20219), Dallas, Ga (2021), Murfreesboro, TN (2021), Gardner Raleigh, SC (2021), St
- Augustine, FL (2022)
Membership Supervisor
Costco Wholesale Corporation
06.2018 - 12.2020
- Oversees employees, coordinates activities, and upholds the standards of the Membership Department
- Promotes a high level of productivity and member service
- Observes employee performance and paperwork to determine that proper department procedures are followed
- Provides training, encouragement, advice and feedback to Membership employees
- Assists in conducting job interviews
- Participates in presentation of employee reviews
- Upholds safety and security procedures
- Carries out and ensures employee participation in Membership/Marketing Manager’s plans for special promotions and increasing department productivity
- Assists Membership/Marketing Manager in administrative duties, such as scheduling employees, writing supply orders, arranging for equipment maintenance and repair, tracking employee errors, coordinating and tracking safety training
- Coordinates and participates in department counter duties, such as processes member sign ups, renewals, and added cards using computer, camera, and card printer
- Writes temporary membership cards and prints replacement cards
- Refunds members for returned merchandise
Front-End Supervisor
Costco Wholesale Corporation
05.2016 - 05.2018
- Overseas employees, coordinates activities and upholds standards of the Front End department
- Promotes a high level of productivity and member service
- Performs computer duties for the register system controller
- Assists members with questions and problems regarding merchandise, membership, payment or service to provide prompt and courteous member service
- Drafts and participates in presentation of performance reviews
- Interviews prospective employees and makes recommendations to managers for further interviews
- Observes employee performance and paperwork to determine that proper department procedures are followed
- Provides training, encouragement, advice and feedback to Front End employees
Membership Clerk
Costco Wholesale Corporation
04.2014 - 04.2016
- Membership duties entail processing new members sign ups, renewals and added membership cards
- Make sure members are knowledgeable about all Costco services, and credit programs
- Assists members regarding item availability
- Issues replacement and temporary cards, keys credit applications and provides a high level of member service
Front-End Assistant
Costco Wholesale Corporation
03.2013 - 03.2014
- Front-end duties entail making sure merchandise is taken out shopping cart, loaded properly, boxes, anything to make customers experience pleasant from the assistant
- Front-end assistants handle all responsibilities for the cashier as well, such as unloading, making merchandise visible to see, locating item number, any help that cashier may need
Accounts Receivables Clerk
The Callins Law Firm LLC
10.2010 - 10.2013
- Invoice Processor handling the firm responsibilities of receiving incoming and outgoing invoices
- Preparation to client’s daily responsibility includes communicating through via-email, sorting company mail, and billing
Education
Master of Arts - Fashion Design
Savannah College of Art and Design
Atlanta, GA05.2018
Bachelor of Arts Degree - Fashion Design and Merchandising, Art
Clark Atlanta University
Atlanta, Georgia05.2008
Skills
- Team leadership
- Staff supervision
- Inventory management
- Customer service
Volunteer Experience
- Parent Volunteer, Jr. Centennial Knights 6th & 7th grade basketball/football Association, Alpharetta, GA, 08/01/13, 08/01/15, Provides support to middle school youth during their activity., Responsible for running the score board, keeping track of teams individual results during games, and running the concession stand.
- Employee Volunteer, Costco Volunteer Reading Program, Alpharetta, GA, 11/01/13, 01/01/14, 09/01/23, Present, Trained to tutor children who need extra help developing better reading skills., Meet weekly with their students, who range from grade school to high school age.
Timeline
Front-End Assistant Manager
Costco Wholesale Corporation
10.2022 - Current
Marketing Manager
Costco Wholesale Corporation
12.2020 - 10.2022
Membership Supervisor
Costco Wholesale Corporation
06.2018 - 12.2020
Front-End Supervisor
Costco Wholesale Corporation
05.2016 - 05.2018
Membership Clerk
Costco Wholesale Corporation
04.2014 - 04.2016
Front-End Assistant
Costco Wholesale Corporation
03.2013 - 03.2014
Accounts Receivables Clerk
The Callins Law Firm LLC
10.2010 - 10.2013
Bachelor of Arts Degree - Fashion Design and Merchandising, Art
Clark Atlanta University
Master of Arts - Fashion Design
Savannah College of Art and Design
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