Brittany Swafford
Stone Mountain
Summary
Dynamic Housekeeping Supervisor with expertise in team leadership, staff training, and quality inspection. Proven track record in maintaining high cleaning standards and resolving guest concerns to enhance overall satisfaction.
Overview
12
12
years of professional experience
Work History
Housekeeping Supervisor
Aloft Atlanta Downtown
Atlanta
02.2019 - Current
- Trained and mentored housekeeping staff on best practices and procedures.
- Inspected guest rooms and public areas for cleanliness and presentation.
- Supervised daily cleaning operations in the hotel to maintain high standards.
- Resolved guest concerns related to cleanliness promptly and professionally.
- Managed inventory of cleaning supplies and equipment for efficient operations.
Room Attendant
Comfort Inn & Suites
Atlanta
06.2014 - 01.2018
- Cleaned and sanitized guest rooms following established Comfort Inn & Suites standards.
- Restocked linens and toiletries to ensure guest satisfaction and convenience.
- Reported maintenance issues promptly to maintain room quality and safety.
- Organized cleaning supplies for efficient access during daily tasks.
- Collaborated with team members to prioritize room cleaning schedules effectively.
Education
High School Diploma -
John McDonogh High
New Orleans, LA05-2008
Skills
- Housekeeping operations
- Quality assurance
- Cleaning standards
- Health regulations
- Inventory management
- Team leadership
- Staff training
Timeline
Housekeeping Supervisor
Aloft Atlanta Downtown
02.2019 - Current
Room Attendant
Comfort Inn & Suites
06.2014 - 01.2018
High School Diploma -
John McDonogh High