BRITTANY WATSON
Grayson
Summary
SERVER/ SUPERVISOR Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Skilled Patient Care Technician offering demonstrated expertise in patient support developed 2 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Piedmont Fayette Hospital
08.2022 - 09.2023
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Supported patient admissions, discharges, and transfers to promote team productivity.
CERTIFIED NURSING ASSISTANT
Peachtree Creek Memory Care
06.2021 - 11.2021
- Stocked patient rooms and supply areas to meet patient care needs
- Followed manufacturer's instructions when using selected equipment, accounting for patient's size, preexisting conditions and age
- Utilized PPE appropriately and followed patient safety and infection control guidelines
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
SERVER/ SUPERVISOR
Catch 12/Marriott Hotel
04.2018 - 11.2022
- Assigned duties, responsibilities and work stations to employees in accordance with work requirements
- Recommended measures for improving work procedures and worker performance to increase service quality and enhanced job safety
- Performed food preparation and serving duties, such as carving meat, preparing flambe dishes and serving wine and liquor
- Forecasted staff, equipment and supply requirements, based on master menu
- Resolved customer complaints regarding food service
- Recorded production, operational and personnel data on specified forms
- Observed and evaluated workers and work procedures to check quality standards and service and complete disciplinary write-ups
- Presented bills and accepted payments
- Performed various financial activities, such as cash handling, deposit preparation and payroll
- Controlled inventories of food, equipment, and liquor and reported shortages to designated personnel.
ASSISTED GENERAL MANAGER
Extended Stay America
06.2014 - 03.2019
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Observed changes in patient status and response and immediately communicated concerns to nursing staff
- Delivered direct care to patients, assisting with bathing, feeding and grooming tasks
- Prepared residents for meals and assisted with feeding
- Provided information, such as directions, visiting hours and patient status information to visitors and callers
- Communicated with patients to determine need for assistance or social and emotional support
- Recruited team members for maintaining adequate staffing levels according to projected sales
- Prepared financial reports, clearly explaining operational effectiveness, trends and variances
- Executed sales and operational activities, producing results that met or exceeded business plan
- Developed long and short-range financial objectives, supporting company mission statement
- Used customer feedback for improving operations and building brand loyalty
- Established employee development plan, setting clear expectations for team members
- Met safety and security standards by overseeing preventative maintenance and repairs
- Provided clear direction and set priorities for accomplishing desired actions and results.
Skills
- Safety Training
- Activities of Daily Living (ADL) Support
- CNA Certification
- ADLs Assistance
- Empathy and Compassionate Care
- Vital Signs Monitoring
Certification
Certification Nursing Assitant, 03/2022
Contact
HILLENDELL CNA SCHOOL, Stone Mountain, GA
Timeline
Patient Care Technician
Piedmont Fayette Hospital
08.2022 - 09.2023
CERTIFIED NURSING ASSISTANT
Peachtree Creek Memory Care
06.2021 - 11.2021
SERVER/ SUPERVISOR
Catch 12/Marriott Hotel
04.2018 - 11.2022
ASSISTED GENERAL MANAGER
Extended Stay America
06.2014 - 03.2019
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