Brittany Welchel
Flowery Branch,MI
Summary
Effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
9
9
years of professional experience
Work History
Veterinary Assistant
South Hall Veterinary Hospital
07.2025 - Current
- Assisted veterinarians during examinations and procedures, ensuring animal comfort and safety.
- Prepared examination rooms and sterilized instruments following hospital protocols.
- Monitored patient vital signs and reported changes to veterinary staff promptly.
- Provided compassionate care to animals, enhancing overall patient experience.
- Venipuncture/ IV Catheters
- Educated pet owners on post-treatment care and preventive health measures.
Personal Lines Processor
Turner Wood & Smith Insurance Agency
04.2023 - 06.2025
- Processed personal lines insurance applications with attention to detail and accuracy.
- Managed client communications to ensure timely responses and updates on policies.
- Assisted in resolving customer inquiries, enhancing overall service satisfaction.
- Coordinated with underwriters to expedite application approvals and endorsements.
- Followed up with clients regarding their billing. Processed payments
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
Receptionist
South Hall Veterinary Hospital
07.2016 - 02.2022
- Checked in patients for appointments, Surgeries, boarding and grooming.
- Faxed/ emailed patients charts
- Assisted the doctor with appointments and surgeries.
- Handled multiple phone calls
- Processed payments
- Processed daily End of Day Reports
Education
High School Diploma -
Flowery Branch High School
Flowery Branch, GASkills
- Client communication
- Cleaning and sanitizing
- Patient restraint
- Animal safety
- Euthanasia assistance
Timeline
Veterinary Assistant
South Hall Veterinary Hospital
07.2025 - Current
Personal Lines Processor
Turner Wood & Smith Insurance Agency
04.2023 - 06.2025
Receptionist
South Hall Veterinary Hospital
07.2016 - 02.2022
High School Diploma -
Flowery Branch High School