Brittany White
Share Service Solutions
Atlanta
9
years of professional experience
Motivated and customer-focused professional with experience in hospitality, sales support, event hosting and banking. Recognized for providing welcoming service, resolving guest concerns with care, and adapting easily in fast-paced environments. Brings strong communication skills, a positive attitude, and a commitment to enhancing the customer experience.
Work History
Remote Bank Teller
11 Months- Processed customer transactions accurately and efficiently using cash handling systems.
- Assisted customers with inquiries, providing information on account services and products.
- Resolved customer issues promptly, enhancing satisfaction through effective communication and problem-solving.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Remote Service Sales Representative
3 Years- Provided phone-based customer support for reservations, billing issues, and service concerns, ensuring customer satisfaction and issue resolution.
- Coordinated with internal departments to resolve escalations and manage guest emergencies, enhancing overall service experience.
- Processed transactions and updated accounts in Hyatt’s reservation systems, maintaining accurate records and facilitating seamless customer interactions.
- Participated in team meetings and trainings to support role growth and service consistency.
Front Desk Receptionist
10 Months- Welcomed and checked in guests, managed room assignments, processed payments to ensure smooth arrivals.
- Addressed guest questions and concerns with empathy, fostering positive experiences.
- Promoted hotel amenities and services, enhancing guest satisfaction and engagement.
- Promoted hotel amenities and services to elevate guest satisfaction.
Host
4 Years 1 Month- Guided guests through stadium facilities and responded to event-related inquiries.
- Verified tickets and monitored seating areas during high-traffic events.
- Delivered fast, friendly service while ensuring safety protocols were followed.
Education
Certificate - Digital Media
High School Diploma
- National High School Honor Society graduate
- University Mentorship Program Participant
Skills
Transaction processing
Data entry
POS systems
Call center operations
Guest support
Conflict Resolution
Detail-oriented
Time management
Team collaboration
Communication skills
References
References available upon request.
Timeline
Remote Bank Teller
Share Service Solutions
09.2025 - CurrentRead More
Remote Service Sales Representative
Hyatt Hotels
08.2022 - 08.2025Read More
Front Desk Receptionist
Hyatt Centric Buckhead Atlanta
10.2021 - 08.2022Read More
Host
Mercedes-Benz Stadium
04.2017 - 05.2021Read More
Tri-Cities High School of Performing Arts
High School Diploma
Read More
American Intercontinental University
Certificate from Digital Media
Read More