Brittney Risner
Villa Rica
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key owners and management groups, customers, residents, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
Work History
Property Manager
Pegasus Residential
03.2024 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Senior Property Manager
Asset Living
08.2022 - 03.2024
- Administered operations to handle needs of more than 704 residents across 353 property units at 4 separate locations.
- Prepared the annual budget, scheduled expenditures and collected monthly rent from residents.
- Established rental rates by surveying local rental rates and calculated overhead costs.
- Communicated effectively with owners, residents, and on-site associates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Kept properties in compliance with local, state and federal regulations.
Property Manager
S&S PROPERTY MANAGEMENT, INC
02.2020 - 08.2022
- Handled tenant complaints promptly and appropriately, calling in contractors, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures. Filed evictions and appeared for court.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Leasing Consultant
Peakmade
10.2019 - 11.2019
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Responded to requests and scheduled appointments for property showings.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
Leasing Consultant
Ambling Companies Inc
02.2018 - 09.2019
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features
- Answered calls and responded quickly to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems
- Verified tenant incomes and other information before accepting lease applications.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Communicated effectively with owners, residents, and on-site associates.
Waitress
Joey's Bar And Grill
01.2018 - 02.2018
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
Team Trainer
Arbys Resturant
06.2013 - 02.2018
- Enhanced team productivity by implementing effective training programs and monitoring progress.
- Developed comprehensive training materials for new hires, ensuring a smooth onboarding process.
- Reduced employee turnover rate by providing consistent support and feedback to team members.
- Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
- Ensured all training content aligned with company goals and values, promoting a strong company culture among team members.
Cashier
Walmart
01.2014 - 03.2014
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Ingles
06.2012 - 02.2013
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Education
High School Diploma -
Temple High School
05.2014
Skills
- Microsoft office
- Property Management
- Marketing
- Yardi
- Onesite
- Accounts Payable
- Property inspections
- Customer service-focused
- Payment collection
Timeline
Property Manager
Pegasus Residential
03.2024 - Current
Senior Property Manager
Asset Living
08.2022 - 03.2024
Property Manager
S&S PROPERTY MANAGEMENT, INC
02.2020 - 08.2022
Leasing Consultant
Peakmade
10.2019 - 11.2019
Leasing Consultant
Ambling Companies Inc
02.2018 - 09.2019
Waitress
Joey's Bar And Grill
01.2018 - 02.2018
Cashier
Walmart
01.2014 - 03.2014
Team Trainer
Arbys Resturant
06.2013 - 02.2018
Cashier
Ingles
06.2012 - 02.2013
High School Diploma -
Temple High School
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