Briyonna curtis
Augusta
Summary
Dynamic Patient Services Specialist with a proven track record at Grady Memorial Hospital, Adept at fostering a welcoming environment through exceptional communication and active listening skills. Committed to maintaining patient confidentiality while ensuring regulatory compliance and efficient patient care .
Overview
4
4
years of professional experience
Work History
Patient Services Specialist
Grady Memorial Hospital
02.2020 - 04.2024
Performed a range of duties to include but not limited to patient registration, ordering tests, specimen procurement and specimen processing.
I handled administrative and some clinical tasks, including scheduling appointments, managing patient records, verifying insurance, and providing excellent customer service.
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Greeted and assisted patients with check-in procedures.
Education
High School Diploma -
Luella Highschool
McDonough, GA05.2019
Skills
- Patient confidentiality
- Follow-up coordination
- Insurance verification
- Appointment scheduling
- Healthcare
- Problem-solving
- Team collaboration
- Team leadership
- Verbal and written communication
- Patient check-in
- Data entry
- Medical billing
- Regulatory compliance
- Patient identity verification
- Active listening
- Effective communication
- Adaptability and flexibility
- Documenting and recording information
Languages
English
Full Professional
Timeline
Patient Services Specialist
Grady Memorial Hospital
02.2020 - 04.2024
High School Diploma -
Luella Highschool
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