Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Broderick Merridith

Conyers

Summary

Dynamic Operations Manager with a proven track record at AmeriCold Logistics, excelling in performance monitoring and team training. Enhanced productivity through effective task delegation and compliance management, achieving timely delivery of goods. Skilled in KPI tracking and fostering strong customer relations, driving continuous improvement initiatives for operational excellence.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Operations Supervisor

DHL Supply Chain
10.2023 - 06.2024
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.

Operations Manager

AmeriCold Logistics
03.2021 - 06.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.

Operations Manager

AGRO Merchants Group
01.2018 - 03.2021
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Operations Supervisor

Nordic Cold Storage LLC
01.2001 - 01.2018
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Boosted employee morale and engagement through development of comprehensive rewards and recognition program.

Education

Associate of Arts - Psychology

Copiah-Lincoln Community College
Wesson, MS

No Degree - Operations And Supply Chain Management

Colorado State Global
Online Course
05-2026

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Team Training
  • Safety oversight
  • Customer relations
  • KPI tracking
  • Inventory coordination
  • Workflow optimization
  • Quality assurance
  • Compliance management

Accomplishments

Received certifications from the(WFLO) World Food Logistics Organization in 2018 while at Nordic Cold LLC for successfully completing a two-year in person courses.


Was selected as Manager of the year in 2020 for the Southeast Region while @ AGRO Merchants



Certification

HAACP

Hazmat

(MHE)

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Operations Supervisor

DHL Supply Chain
10.2023 - 06.2024

Operations Manager

AmeriCold Logistics
03.2021 - 06.2023

Operations Manager

AGRO Merchants Group
01.2018 - 03.2021

Operations Supervisor

Nordic Cold Storage LLC
01.2001 - 01.2018

Associate of Arts - Psychology

Copiah-Lincoln Community College

No Degree - Operations And Supply Chain Management

Colorado State Global

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Broderick Merridith