Brooke Helmly
Columbus
Summary
Strong communication and customer relations skills. Proven ability to resolve issues and ensure customer satisfaction through efficient service and teamwork.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Dominos
Alpharetta
05.2024 - 08.2025
- Delivered pizzas and other food items to customers efficiently.
- Maintained vehicle cleanliness and adhered to safety regulations.
- Communicated with customers to ensure satisfaction and resolve issues.
- Assisted in store operations by preparing food and packaging orders.
- Managed cash transactions and operated point-of-sale systems accurately.
- Collaborated with team members during busy shifts for timely deliveries.
- Provided excellent customer service by greeting patrons warmly upon delivery.
Front of House Leader
Zaxbys
Canton
11.2021 - 04.2024
- Managed front-of-house operations during peak service hours.
- Trained staff on menu knowledge and hospitality standards.
- Handled customer inquiries and resolved issues promptly.
- Implemented cleanliness standards throughout dining area consistently.
- Trained new employees on restaurant procedures, policies, and standards of quality service.
- Resolved guest complaints promptly while maintaining a professional attitude at all times.
- Greeted and welcomed customers, answered questions, and provided excellent customer service.
Education
Bachelor of Music Education - Trumpet
Columbus State University
Columbus, GA12-2026
High School Diploma -
Sequoyah High School
Canton, GA05-2022
Skills
- Effective communication
- Customer relations
- Time management
- Customer interaction
- Team collaboration
Timeline
Delivery Driver
Dominos
05.2024 - 08.2025
Front of House Leader
Zaxbys
11.2021 - 04.2024
Bachelor of Music Education - Trumpet
Columbus State University
High School Diploma -
Sequoyah High School
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