Brooklynn Boyd
Atlanta
Summary
Dedicated and reliable professional with three years of retail experience, strong customer service skills, and proven ability to work in fast-paced environments through restaurant experience. Experienced in patient observation within a healthcare setting, ensuring safety, attentiveness, and effective communication with medical staff. Currently enrolled in nursing school, bringing a strong foundation in patient care, professionalism, teamwork, and a commitment to delivering compassionate, high-quality care.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Sales Specialist
UGG
Atlanta
04.2026 - Current
- Engaged customers to understand their needs and recommend suitable products.
- Demonstrated product features and benefits to enhance customer experience.
- Assisted in inventory management by tracking stock levels and replenishing displays.
- Collaborated with team members to maintain store presentation and cleanliness standards.
- Processed transactions accurately using point-of-sale systems for customer purchases.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)
Crothall Healthcare
Belleville
01.2026 - 03.2026
- Monitored patient behavior to ensure safety and the wellbeing
- Maintained continuous observation
- Reported changes in condition / behavior to medical staff
- Assisted in creating a safe and supportive environment in a healthcare setting.
- Assisted healthcare teams in daily operational tasks and patient care support.
Footwear Sales Associate
Foot Locker
Fairview Heights
02.2023 - 01.2025
- Achieved consistently high sales numbers, exceeding monthly targets by XX%
- Provided exceptional customer service by assisting customers in finding the perfect footwear for their needs and preferences
- Developed extensive product knowledge to effectively communicate features, benefits, and styling options to customers
- Built strong relationships with customers through personalized interactions and follow-up communication
- Assisted in visual merchandising efforts to create an appealing and organized store environment
- Collaborated with team members to ensure efficient inventory management and accurate stock replenishment
- Participated in regular training sessions to stay updated on new products, industry trends, and selling techniques
- Resolved customer complaints or concerns promptly and professionally, ensuring a positive shopping experience
- Provided input on product selection based on customer preferences observed during interactions
- Maintained cleanliness and organization of the sales floor, including arranging displays and restocking shelves as needed
Sales Associate
American Eagle Outfitters
Belleville
10.2022 - 12.2022
- Assisted customers in selecting merchandise and providing style advice.
- Maintained organized sales floor and restocked items as needed.
- Operated cash register efficiently and processed customer transactions.
- Educated customers about promotions, loyalty programs, and product features.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Hostess
Applebee's
Florissant
05.2022 - 08.2022
- Greeted and seated guests promptly to ensure a welcoming atmosphere.
- Managed reservation systems to optimize seating arrangements and minimize wait times.
- Assisted servers by providing menus and taking initial drink orders efficiently.
- Maintained cleanliness of the host station and dining area to enhance guest experience.
- Communicated effectively with kitchen staff regarding special requests or dietary restrictions.
- Trained new host staff on seating protocols and customer service standards consistently.
- Collaborated with team members to coordinate busy shifts during peak dining hours.
Education
Associate Degree in Nursing - Nursing
Georgia State University
Atlanta, GA 01.2025 - 05.2026
High school -
Belleville High School-West
Belleville, ILSkills
- Patient care
- Customer service
- Effective communication
- Team collaboration
- Time management
- Sales expertise
- Relationship selling
- Relationship building
- Customer service and care
- Cash handling
- Customer relationship building
- Conflict resolution
- Order accuracy
- Workflow optimization
- Task prioritization
- Team player mentality
- Detail-oriented
- Cleanliness maintenance
- Point of sale systems
Certification
- High school, Present
- Driver's License, Present
Languages
English, Fluent
Timeline
Sales Specialist
UGG
04.2026 - Current
PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)
Crothall Healthcare
01.2026 - 03.2026
Associate Degree in Nursing - Nursing
Georgia State University
01.2025 - 05.2026
Footwear Sales Associate
Foot Locker
02.2023 - 01.2025
Sales Associate
American Eagle Outfitters
10.2022 - 12.2022
Hostess
Applebee's
05.2022 - 08.2022
High school -
Belleville High School-West