BROOKLYNN WHARTON
Athens
Summary
Dynamic hospitality professional with experience in restaurant and event management operations, recognized for driving high productivity and ensuring efficient task completion. Expertise in strategic planning, team leadership, and operational improvement enhances my ability to deliver exceptional results. Strong communication skills, coupled with adept problem-solving and adaptability, facilitate seamless execution of business strategies while elevating team performance. Committed to exceeding company expectations through a proactive, results-oriented approach.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Event Manager
Athens Food Group
Athens, GA
06.2025 - Current
- Serves as primary point of contact responsible for responding to inquiries during events.
- Acts as a liaison between clients and vendors throughout the duration of an event.
- Develops comprehensive timelines to ensure seamless execution of events.
- Coordinates logistics for large-scale events, ensuring seamless execution and participant satisfaction.
General Manager
El Barrio Tacos and Tequila
Athens, GA
03.2021 - 02.2025
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Conducted candidate interviews to streamline recruitment process.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Organized and coordinated catering events with clients to ensure their needs were met at the highest standard.
Salesperson in Hospitality / Food and Beverage
Waffle House
Athens, GA
03.2015 - 03.2021
- Performed regular follow-ups with patrons to ensure satisfaction with their meal.
- Developed key customer relationships to increase store sales.
- Sparked social conversations with customers to provide a friendly atmosphere and a smooth dining experience.
- Resolved customer complaints promptly and efficiently.
Caterer/Banquet Bartender
Classic City Catering
Athens, GA
04.2019 - 04.2020
- Assisted catering manager with setting up the event space and ensuring all necessary items were present.
- Delivered meals to off-site locations according to schedule provided by catering manager.
- Interacted with guests to obtain feedback on product quality and service levels.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Assistant Manager/ Barista in Hospitality / Food and Beverage
Starbucks
Athens, GA
03.2013 - 10.2015
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed customer service inquiries and complaints in a timely manner.
Education
Entrepreneurship and Small Business Management - Business Development
Athens Technical College
Athens, GA05-2022
[Incomplete] Art Education Degree - undefined
University of Georgia
Athens, GA05-2017
Diploma - undefined
Madison County High School
Danielsville, GA05-2013
Skills
- Proficient in MS Office Applications (Excel, Word, PowerPoint)
- Schedule Management
- Relationship Building
- Time and Resource Optimization
- Inventory Control
- Operations Oversight
- Supervision and Training
- Problem Resolution
- Time Management
- Service Quality Improvement
- Verbal and Written Communication
Certification
ServSafe, Waffle House, 2016-03-01
Languages
English- Expert
Spanish- Intermediate
Accomplishments
- Governor Honors Program - Runner-up in Visual Art
- Member of the National Honor Society
- Co-Editor of High School Yearbook
- Honor Graduate
Interests
Drawing/ Painting, Hiking/ Outdoor Activities, Attending Concerts, Creating memories with family
Timeline
Event Manager
Athens Food Group
06.2025 - Current
General Manager
El Barrio Tacos and Tequila
03.2021 - 02.2025
Caterer/Banquet Bartender
Classic City Catering
04.2019 - 04.2020
Salesperson in Hospitality / Food and Beverage
Waffle House
03.2015 - 03.2021
Assistant Manager/ Barista in Hospitality / Food and Beverage
Starbucks
03.2013 - 10.2015
[Incomplete] Art Education Degree - undefined
University of Georgia
Diploma - undefined
Madison County High School
Entrepreneurship and Small Business Management - Business Development
Athens Technical College