Bryan Atkins
Dacula
Summary
Experienced branch manager with a proven track record of improving operational efficiency, driving growth, and fostering team collaboration. Recognized for adaptability to changing needs and effective problem-solving skills. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams to reach their full potential.
Overview
27
27
years of professional experience
Work History
MULTI - SITE BRANCH MANAGER
JP MORGAN CHASE
09.2019 - Current
- Oversee the entire branch and have the ultimate responsibility for the branch's performance - both sales and operations
- Manage and improve branch performance, including Branch Scorecard,, Customer Experience and Sales Campaigns
- Supervise and coach bankers to acquire and deepen customer relationships
- Meet with new account customers, interact with existing customers
- Grow the business by understanding branch performance, diagnosing any issues, building a Branch Action Plan, and inspecting with thorough follow-up
- Conduct huddles and debriefs to recognize success, share best practices, and set the plan for the day
- Responsible for hiring and retaining employees
- Develop and coach employees
- Responsible for ensuring that all employees follow policies and procedures and operate within the guidelines of Chase's Code of Conduct
Branch Manager
JP MORGAN CHASE
02.2011 - 09.2019
- Manage premier client base to improve customer retention and increase branch balance and revenue growth
- Prospecting to bring in new business customers and developing new centers of influence to expand the customer base
- Profile new and existing customers to ensure cross-sell of credit, convenience and personal products
- Coach and mentor the branch team to uncover sales opportunities for current and prospective business customers
District Sales Associate
ADP (AUTOMATIC DATA PROCESSING)
11.2005 - 10.2008
- Successfully selling a diversified suite of business tools, including payroll, tax solutions and human resource benefit packages
- Targeting and converting large competitive accounts
- Able to identify client concerns with existing products/ services and initiate corrective plan to ensure prompt resolution of problems ensuring retention of existing client base
- Compile account reviews for existing clients to improve services and create action plans for new businesses
Change Order Manager
THE PAR GROUP
03.2001 - 11.2005
- Revue construction contracts
- Estimate, price and quote changes to plumbing contracts
- Negotiate claims and job closeouts
- Managed and maintained client relationships and retention
District Sales Manager
PRIMERICA FINANCIAL SERVICES
03.2000 - 05.2005
- Sold and marketed Life Insurance, 1st and 2nd mortgages, and prepaid legal services
- Acted as Liaison between new clients and the firm
- Maintained client retention and customer service
- Recruited and trained independent sales representatives
- Developed and fostered relationships in the territory leading to client referrals and lead base
- Cold called and canvassed prospects to increase sales
Territory Sales Representative
PERRIER GROUP (POLAND SPRING)
03.1998 - 01.2001
- Sold, marketed and distributed Perrier Group products….Poland Spring, Great Bear and Deer Park waters
- Responsible for territory growth and profits over previous year
- Maintained client service and retention
Education
DIPLOMA -
THOMAS A. EDISON HIGH SCHOOL
JAMAICA, NEW YORK01.1994
Timeline
MULTI - SITE BRANCH MANAGER
JP MORGAN CHASE
09.2019 - Current
Branch Manager
JP MORGAN CHASE
02.2011 - 09.2019
District Sales Associate
ADP (AUTOMATIC DATA PROCESSING)
11.2005 - 10.2008
Change Order Manager
THE PAR GROUP
03.2001 - 11.2005
District Sales Manager
PRIMERICA FINANCIAL SERVICES
03.2000 - 05.2005
Territory Sales Representative
PERRIER GROUP (POLAND SPRING)
03.1998 - 01.2001
DIPLOMA -
THOMAS A. EDISON HIGH SCHOOL
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