Results-driven professional with a diverse background in technical support, customer service, and cross-functional collaboration. Skilled in managing complex systems, efficiently resolving issues, and providing support to internal teams and external clients across various industries including technology, healthcare, and retail. Recognized for exceptional problem-solving skills, keen attention to detail, and effective communication with both technical and non-technical stakeholders. Proven ability to quickly adapt to new systems and processes, while continuously seeking ways to optimize operational workflows and elevate user experience.
Information Technology Certification