Bryan Wiltsey
Kennesaw
Summary
Results-driven Shop Foreman with a strong background in team management and repair diagnostics. Known for analyzing productivity metrics to enhance workflow efficiency and ensure high-quality service delivery.
Overview
6
6
years of professional experience
Work History
Shop Foreman
Group1 Ford of Kennesaw
Kennesaw
05.2025 - Current
- Supervised daily service operations and coordinated team activities.
- Assisted in the recruitment process by reviewing resumes and conducting interviews for potential new hires.
- Analyzed technician productivity data to identify areas of improvement or additional training needs.
- Tracked warranty claims and ensured that they were completed within established deadlines.
- Provided technical guidance for the technicians in order to resolve complex issues quickly and efficiently.
- Delegated work to staff, setting priorities and goals.
- Collaborated with management to improve service delivery processes.
Service Recon Manager
Group1 Ford of Kennesaw
Kennesaw
11.2021 - 05.2025
- Collaborated with team members to streamline repair processes and enhance efficiency.
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine maintenance on various vehicle makes and models.
- Trained junior technicians on best practices and repair procedures.
- Led a team of technicians in daily operations and workflow management.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Auto Technician
Magnum Collision
Kennesaw
02.2020 - 11.2021
- Repaired damaged vehicle frames using cutting-edge equipment.
- Conducted thorough inspections to assess repair needs and safety standards.
- Removed upholstery, door panels and interior trim components to gain access to vehicle body and frame.
- Replaced defective mechanical components such as radiators, water pumps, fuel tanks and exhaust systems.
Education
Associate of Applied Science - Automotive Technology
Chattahoochee Technical College
Marietta, GA05-2016
Skills
- Technical guidance
- Team delegation
- Repair diagnostics
- Workflow management
- Warranty tracking
- Performance analysis
Affiliations
Experienced in high end vehicle repair such as Lamborghini, McLaren, and others
Timeline
Shop Foreman
Group1 Ford of Kennesaw
05.2025 - Current
Service Recon Manager
Group1 Ford of Kennesaw
11.2021 - 05.2025
Auto Technician
Magnum Collision
02.2020 - 11.2021
Associate of Applied Science - Automotive Technology
Chattahoochee Technical College