Bryanna Dowloo
Lake Park
Summary
Detail-oriented professional with expertise in room inspection and cleaning techniques. Proven ability to manage inventory and train staff, ensuring high standards of cleanliness and guest satisfaction. Dedicated housekeeping supervisor with a strong background in team training and problem-solving. Skilled in maintaining cleanliness standards and managing inventory. Committed to enhancing guest experiences through effective collaboration and attention to detail. Results-driven housekeeper with experience in room inspections and staff training. Recognized for strong inventory management and adherence to safety protocols, contributing to seamless operations and exceptional service delivery. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Housekeeper/Room Inspector
Wingate by Wyndham Hotel
Valdosta
05.2025 - Current
- Maintained cleanliness and organization in guest rooms and public areas.
- Restocked supplies and managed inventory for housekeeping carts.
- Collaborated with front desk staff to ensure timely room readiness.
- Operated cleaning equipment, including vacuums and floor polishers.
- Adhered to safety protocols while handling cleaning chemicals and supplies.
- Reported maintenance issues promptly to ensure guest satisfaction.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Sales Associate
McDonald's
Valdosta
05.2025 - 12.2025
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained clean and organized sales floor to enhance shopping experience.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to achieve store goals and improve service.
- Stocked shelves and ensured products were properly displayed for visibility.
- Resolved customer inquiries and addressed concerns promptly and professionally.
- Participated in store promotions to attract customers and boost sales activity.
- Learned company policies and procedures to support daily operations effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Housekeeping Inspector
Hampton Inn By Hilton
Valdosta
06.2024 - 04.2025
- Inspected guest rooms for cleanliness and adherence to hotel standards.
- Trained housekeeping staff on proper cleaning techniques and safety protocols.
- Coordinated with maintenance team to address repair issues in rooms promptly.
- Conducted inventory checks of cleaning supplies and equipment regularly.
- Reported discrepancies in housekeeping practices to management for corrective action.
- Implemented best practices for efficient room turnover and preparation.
- Assisted in developing training materials for new housekeeping employees.
- Coordinated closely with engineering staff to resolve any issues found during inspections.
- Compiled reports outlining inspection results for management review.
Cashier
McDonald's
Lake Park
11.2023 - 04.2024
- Processed customer transactions efficiently and accurately.
- Managed cash register and handled daily cash reconciliation.
- Provided friendly and prompt service to enhance customer experience.
- Assisted in training new cashiers on procedures and best practices.
- Maintained cleanliness and organization of the front counter area.
- Collaborated with team members to ensure smooth operations during busy hours.
- Resolved customer inquiries and complaints with professionalism and care.
- Supported promotional initiatives by informing customers about new menu items.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
Housekeeping Supervisor
Red Roof Inn & Suites Hotel
Jacksonville
06.2020 - 12.2023
- Supervised housekeeping staff to ensure cleanliness standards met daily.
- Trained new team members on effective cleaning procedures and safety protocols.
- Inspected guest rooms and public areas for cleanliness and maintenance issues.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Coordinated scheduling to maintain adequate staffing levels during peak times.
- Conducted regular meetings with staff to discuss performance and address concerns.
- Implemented best practices for waste disposal and eco-friendly cleaning methods.
- Collaborated with management to develop training materials for ongoing education.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
Crew Member
Pollo Tropical
Lauderhill
02.2019 - 12.2019
- Prepared food items according to company standards and recipes.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and provided excellent service.
- Operated kitchen equipment safely and efficiently during meal preparation.
- Collaborated with team members to ensure smooth kitchen operations.
- Handled cash transactions accurately at the register.
- Followed health and safety guidelines to maintain food quality standards.
- Restocked supplies and ingredients as needed throughout shifts.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Sales Associate
Dollar General
Lauderhill
03.2018 - 02.2019
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained clean and organized sales floor to enhance shopping experience.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to achieve store goals and improve service.
- Stocked shelves and ensured products were properly displayed for visibility.
- Resolved customer inquiries and addressed concerns promptly and professionally.
- Participated in store promotions to attract customers and boost sales activity.
- Learned company policies and procedures to support daily operations effectively.
Education
GED -
Mavericks High School
North Miami Beach, FL05-2011
Skills
- Room inspection
- Cleaning techniques
- Inventory management
- Equipment operation
- Safety protocol adherence
- Customer service
- Cash handling
- Visual merchandising
- Product knowledge
- Retail operations
- Team collaboration
- Conflict resolution
- Problem solving
- Time management
- Sales strategies
- Training and development
- Attention to detail
- Communication skills
- Cash register operation
- Policy and procedure adherence
- Sales forecasting
- Payment processing
- Exceptional customer service
- Merchandise display
Timeline
Housekeeper/Room Inspector
Wingate by Wyndham Hotel
05.2025 - Current
Sales Associate
McDonald's
05.2025 - 12.2025
Housekeeping Inspector
Hampton Inn By Hilton
06.2024 - 04.2025
Cashier
McDonald's
11.2023 - 04.2024
Housekeeping Supervisor
Red Roof Inn & Suites Hotel
06.2020 - 12.2023
Crew Member
Pollo Tropical
02.2019 - 12.2019
Sales Associate
Dollar General
03.2018 - 02.2019
GED -
Mavericks High School