Bryant Pineda-Tojin
Pembroke
Summary
Dynamic and customer-focused professional with experience at Walmart, excelling in client relations and inventory management. Proven ability to enhance customer satisfaction through effective communication and personalized service. Skilled in decision-making and proficient in e-commerce platforms, ensuring timely product availability and a seamless shopping experience.
Overview
5
5
years of professional experience
Work History
Stocker
Walmart
09.2024 - Current
- Maintained cleanliness and organization of storage areas to enhance workflow.
- Adapted to store layout changes and promotional displays.
- Communicated supply needs and out-of-stock items to management.
- Executed inventory control through counting and stocking merchandise.
- Greeted customers and directed them to requested products.
- Ensured store cleanliness, keeping aisles clear for shopper safety.
- Enhanced customer satisfaction by locating items and providing product information.
Online Personal Shopper
Walmart
09.2022 - 02.2024
- Curated personalized shopping lists based on client preferences.
- Utilized e-commerce platforms for efficient product sourcing.
- Communicated regularly with clients to ensure satisfaction.
- Monitored inventory to recommend timely replenishments.
- Helped customers locate products and checked store systems for availability.
- Provided knowledgeable, friendly support throughout shopping experiences.
- Assisted clients in navigating online shopping to enhance satisfaction.
Stocker
Bueche’s Food
07.2020 - 06.2022
- Stocked shelves for optimal product placement and visibility.
- Maintained inventory levels with regular stock checks and organization.
- Learned safety protocols for efficient equipment operation and product handling.
- Collaborated with team to quickly restock items during peak hours.
- Monitored expiration dates of perishables, adhering to quality standards.
- Unloaded and sorted merchandise according to store layout.
- Answered customer questions with detailed product information.
Education
Southwest High School
Green Bay, WISkills
- Willing to learn
- Positive attitude
- Proficient customer service
- Client relations and customer service
- Sales experience
- Decision-making
- Relationship building
- Customer service expertise
- Patience and empathy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Stocker
Walmart
09.2024 - Current
Online Personal Shopper
Walmart
09.2022 - 02.2024
Stocker
Bueche’s Food
07.2020 - 06.2022
Southwest High School
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