Bryce Allen
Lithonia,GA
Summary
A dependable and enthusiastic individual actively seeking an entry-level position in the field of Technology, equipped with robust organizational abilities. Open to assuming additional responsibilities to contribute to team objectives, while displaying a strong team-oriented approach. Known for maintaining order and reliability while effectively handling various tasks with a proactive and upbeat demeanor.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
S.A.F.E. Management
06.2024 - Current
- Answered multi-line phone system, routing calls, delivering/relaying messages to staff, and greeting visitors.
- Maintained inventory of office supplies and orders that had been placed
- Monitor and record employee clock-in and clock-out times using Lasso.
- Volunteered to help with 2 special projects of varying degrees of complexity dealing with training presentation.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
Security Event Staff Member
S.A.F.E. Management
06.2023 - Current
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment using EVOL technology.
- Investigated suspicious activities and persons to maintain security of premises.
- Communicated with security team and building supervisors using two-way radios, mobile phones, and other technological devices.
Health & PE Instructor
Boys And Girls Club of America
09.2022 - 05.2023
- Promoted available resources and connected individuals with services.
- Developed and distributed health education materials to increase awareness and understanding.
- Built partnerships with community organizations to expand reach and impact for children.
- Developed and implemented health education strategies to reach target audiences.
- Developed marketing strategies for PE Instructors to raise awareness of the club among parents.
Ticketing Cashier
Stone Mountain Park
05.2022 - 01.2023
- Order verification
- Loyalty program promotion
- Maintained clean, organized, and well-stocked checkout areas.
- Engaged with customers while completing cash register transactions.
- Balanced cash drawer at beginning and end of each shift.
- Worked with customer service leaders and managers to meet customer needs.
- Discussed promotions and special offers to customers to increase sales.
- Assist with setting up new cashiers with password resets and learning the ticketing software.
- Resolve customers complaints.
- Assist other cashiers with computer navigation issues.
- Troubleshoot computer issues, ticket system issues, login issues with peer.
Brand Sales Associate
Foot Locker
07.2020 - 07.2022
- Kept store shelves, racks, and bins presentable with frequent resets.
- Drove the highest sales success by building displays and merchandising attractive arrangements.
- Captured at least 10 consistent customer sales with friendly, knowledgeable support.
- Greeted customers and asked open-ended questions to assess needs.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Provide customer support to consumers.
- Cashier at checkout
- Provide technical assistance with register software when applications would stop working.
Education
Bachelor of Science - Computer Information Systems
Georgia State University
Atlanta, GA12-2026
Skills
- Presentation skills
- Problem Solving
- Research abilities
- Independent decision-making
- Microsoft Suite
- Apple iOS
- Customer Service
- Technical Skills
- Software Support (Apps)
- Hardware (Printers, Modems, Mouse, CPUs)
- Ticketing System (JIRA, iTrack, Vantiv)
Certification
AT&T 2024 Technology Academy, 07/01/24
Timeline
Administrative Assistant
S.A.F.E. Management
06.2024 - Current
Security Event Staff Member
S.A.F.E. Management
06.2023 - Current
Health & PE Instructor
Boys And Girls Club of America
09.2022 - 05.2023
Ticketing Cashier
Stone Mountain Park
05.2022 - 01.2023
Brand Sales Associate
Foot Locker
07.2020 - 07.2022
Bachelor of Science - Computer Information Systems
Georgia State University
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