Dedicated administrative professional with excellent communication skills, willingness to learn, and ready to tackle new challenges with enthusiasm. Knowledgeable in medical terminology and scheduling. Ready to bring 4 years of relevant work experience to your team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Chiropractic Office Assistant
A Family Practice and Wellness Center
03.2025 - 08.2025
Directed patients to exam rooms and asked fielded questions.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Received, recorded and filed medical payments by check, cash, and credit card.
Registered patients and completed associated paperwork for accurate records.
Assisted in Lumbar and Cervical traction.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Used Eclipse software to schedule appointments for doctor visits and procedures.
Adhered to strict HIPAA guidelines to protect patient privacy.
Assisted with medical coding and billing tasks.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Communicated with attorneys regarding accident reports and supporting documentation.
Optometric Technician
Pearle Vision
04.2024 - 02.2025
Collaborated with optometry staff to reach individual and team goals.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Instructed patients on contact lens insertion and removal and lens care guidelines.
Assisted with dilating patients or using eye medications when directed by optometrist.
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
Acquainted patients with procedures and explained purpose of testing to establish consent.
Identified issues during preliminary exam and addressed concerns with physician.
Optometric Technician
Crowder Eye Center
05.2023 - 10.2023
Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Cleaned or sterilized ophthalmic or surgical instruments.
Educated patients and relations on ocular health and safety, promoting good eye care.
Instructed patients on contact lens insertion and removal and lens care guidelines.
Assisted with dilating patients or using eye medications when directed by optometrist.
Acquainted patients with procedures and explained purpose of testing to establish consent.
Identified issues during preliminary exam and addressed concerns with physician.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Data Entry Clerk
Caymus Funding
08.2022 - 04.2023
Scanned documents and saved in database to keep records of essential organizational information.
Organized, sorted, and checked input data against original documents.
Sorted documents and maintained organized filing process.
Completed data entry tasks with accuracy and efficiency.
Checked for accuracy by verifying data and records.
Used computer software to store and retrieve data.
Created spreadsheets for more efficient recordkeeping.
Corrected data entry errors to prevent duplication or data degradation.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Followed established procedures to enter and process data correctly.
Administrative Intern at Access to the Family and Hope Center Family PracticeAdministrative Intern at Access to the Family and Hope Center Family Practice