Bryson Lofton
Augusta
Summary
Dynamic professional with a strong background in customer service and automotive detailing, honed at Gerald Jones Auto Group. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Skilled in team collaboration and work planning, consistently optimizing workflows to achieve operational excellence.
Overview
3
3
years of professional experience
Work History
Car Detailer
Gerald Jones Auto Group
04.2024 - Current
- Learned safety protocols and proper use of detailing tools.
- Assisted in washing, waxing, and polishing vehicles to maintain appearance.
- Adapted quickly to new techniques and tools as instructed by senior detailers.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
ClickList Clerk
Kroger
11.2023 - 04.2024
- Processed customer online orders efficiently, ensuring accurate item selection and timely fulfillment.
- Assisted customers with inquiries and issues related to ClickList services, enhancing overall customer experience.
- Collaborated with team members to optimize order picking and packing workflows, improving efficiency.
- Maintained inventory accuracy by conducting regular checks and updating stock levels in the system.
Crew Member
McDonald's Restaurant
06.2022 - 09.2023
- Delivered exceptional customer service to enhance guest satisfaction and promote a welcoming environment.
- Operated cash register efficiently, ensuring accurate transactions and maintaining a balanced till.
- Maintained cleanliness and organization of work areas, adhering to health and safety standards consistently.
- Assisted in training new crew members on procedures and best practices for quality service.
Education
High School Diploma -
Rockdale County Highschool
Conyers, GA05-2022
Skills
- Customer service
- Automotive detailing
- Work planning
- Team collaboration
- Problem-solving
- Attention to detail
Timeline
Car Detailer
Gerald Jones Auto Group
04.2024 - Current
ClickList Clerk
Kroger
11.2023 - 04.2024
Crew Member
McDonald's Restaurant
06.2022 - 09.2023
High School Diploma -
Rockdale County Highschool
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