Gerald Pfister
Atlanta
Summary
Dynamic Biomedical Engineer with a proven track record at Schiller Handelsgesellschaft, excelling in hardware integration and customer relationship management. Expert in troubleshooting and providing remote support, ensuring seamless operations for clients. Passionate about delivering impactful training and enhancing user experiences through innovative solutions.
Overview
14
14
years of professional experience
Work History
Biomedical Engineer
Schiller Handelsgesellschaft m. b. H.
Vienna
11.2021 - 03.2025
- Consultant for the entire hardware and software product suite in the Austrian states with the greatest customer density: Vienna, Lower Austria and Burgenland
- Cold and hot customer acquisition
- Complete sales cycle until closure
- Guaranteed customer operability by means of regular backups and updates and mechanical upgrades
- On-call troubleshooting and remote repair sessions
- Training talks (in-person and hybrid) to small and large groups of university staff and clinicians
Hardware-Software Integration Engineer
IMS Nanofabrication
Brunn am Gebirge
07.2019 - 01.2021
- Installing and testing of all components of our cutting-edge multi-beam mask writer including factory acceptance tests (FAT) and site acceptance tests (SAT)
- On-call troubleshooting and remote repair sessions with our customers in California, Korea, Taiwan and Japan
- Global business trips
Management Assistant
WAG
Vienna
10.2016 - 09.2018
- Offering assistance to managers in all things from correspondence to shuttle service, and from hiring choices to business intelligence and decision-making
Ambulance and Catastrophe Service
ÖAMTC
Vienna
02.2011 - 06.2014
- Taking medical emergency calls 24/7
- Coordinating national and international repatriations by road and by air in cooperation with global partner organizations
Education
Some College (No Degree) - Computer Engineering
Technical University of Vienna
ViennaHigh School Diploma -
Engineering School For Communication Engineering
Vienna01.2004
Skills
- Hardware integration
- System troubleshooting
- Technical documentation
- Data analysis
- Customer relationship management
- User training
- Remote support
- Maintenance and repairs
Languages
English
Native/ Bilingual
German
Native/ Bilingual
Dutch
Professional
French
Elementary
Timeline
Biomedical Engineer
Schiller Handelsgesellschaft m. b. H.
11.2021 - 03.2025
Hardware-Software Integration Engineer
IMS Nanofabrication
07.2019 - 01.2021
Management Assistant
WAG
10.2016 - 09.2018
Ambulance and Catastrophe Service
ÖAMTC
02.2011 - 06.2014
Some College (No Degree) - Computer Engineering
Technical University of Vienna
High School Diploma -
Engineering School For Communication Engineering
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