Cadence Brons

• Supervised the Shelter Operations team including Ace technicians, Adoption center specialists, Intake coordinator, Foster and Animal care advocate, and Training and Enrichment coordinator in the absence of the Operations Director.
• Ensured the team is following the correct protocols and procedures.
• Oversaw and assisted with daily animal care
• Served as MOD in the absence of the Operations director.
• Developed a working knowledge of all animals available for adoption.
• Trained staff to council potential adopters in showing animals and explain HSNEGA's adoption process to visitors.
• Made sure animals are moved in a timely manner to the adoption center and ready for adoption including placing paperwork on kennels fitting with collars, updating kennel tags and updating volunteer walk boards.
• Visually monitored all the animals several times daily.
• Assisted with adoption counseling when necessary.
• Processed adoptions using Shelterluv.
• Assisted in walking dogs when necessary.
• Picked up and dropped off animals when in company van when necessary.
• Assisted in playgroups.
• Helped restrain animals for vaccines and exams when needed.

• Ensured proper sanitation, utilizing appropriate cleaning solutions and techniques for each area of the facility.
• Enhanced kennel cleanliness by thoroughly disinfecting all surfaces and equipment.
• Assisted in minimizing stress for animals during their stay through gentle handling and providing a clean, comfortable space.
• Collaborated with team members on special projects such as facility upgrades or deep-cleaning efforts, completing assigned tasks within specified timelines.
• Improved animal comfort with regular bedding changes and inspections for damage or wear.
• Assisted with adoption counseling when needed.
• Walked dogs and assisted in playgroups.

• Demonstrated ability to follow safety protocols and procedures when handling animals.

• Cleaned cages, tanks or other enclosures as part of regular maintenance routines.
• Developed knowledge of animal behavior, anatomy and physiology.
• Ensured proper nutrition by providing fresh food and water daily.
• Provided humane care for a variety of animals including cats, dogs, birds, reptiles, rodents and rabbits.
• Responded quickly to emergency situations involving injured or ill animals.
• Observed changes in animal behavior or physical condition to detect early signs of illness or injury.
• Socialized pets through attention, play and positive reinforcement.
• Maintained clean food, water and kennel area to keep pets happy and safe.
• Checked and refilled cleaning supplies to anticipate needs and maintain adequate levels.
• Responded to questions from patrons and provided information about animals, such as behavior, habitat, breeding habits, and facility activities.
• Maintained physical and mental health.
• Unloaded and store feed and supplies.
• Advised pet owners on how cared for pets' health.
• Observed and cautioned children petting and feeding animals in designated areas to promote safety of humans and animals.
• Sold pet food and supplies.
• Adjusted controls to regulate specified temperature and humidity of animal quarters, nurseries and exhibited areas.