Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cafe Hernandez

Lawrenceville

Summary

Pro Services Specialist at Floor & Decor with a proven track record of driving a 40% sales increase through innovative design solutions and exceptional client engagement. Skilled in prioritization and scheduling, I foster strong partnerships while mentoring teams to elevate design standards and project quality. Proficient in AutoCAD and Microsoft Project.

Overview

4
4
years of professional experience

Work History

Pro Services Specialist

Floor & Decor
06.2024 - 03.2025
  • Designed and executed over 200 high value commercial and residential design projects, increasing sales by 40%
  • Client satisfaction by 35% through personalized design consultations tailoring solutions to individual preferences and providing exceptional attention to detail throughout the design process
  • Collaborated with vendors to negotiate favorable pricing on premium materials achieving 15% cost reduction while maintaining high standards and enhancing overall project quality.
  • Trained and mentored a team of junior designers and pro specialist, encouraged continuous learning skill development, improving collaboration, and elevating overall design standards in team productivity
  • Built relationships with customers to encourage repeat business
  • #1 in sales out of 30 employees

Project Manager

Omega Painting LLC
08.2021 - 05.2023
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Education

Certificate - Interior Design

Interior Design Institute
Online
11-2024

High School Diploma -

Central Gwinnett High School
Lawrenceville, GA
05-2015

Skills

  • Team-oriented approach
  • Innovative problem-solving
  • Innovative design capabilities
  • Prioritization and scheduling
  • Strong organizational skills
  • Verbal and written communication
  • Cultivating strong partnerships
  • Proficient in tool like Microsoft Project, and AutoCAD

Languages

Spanish
Native or Bilingual
French
Elementary

Timeline

Pro Services Specialist

Floor & Decor
06.2024 - 03.2025

Project Manager

Omega Painting LLC
08.2021 - 05.2023

Certificate - Interior Design

Interior Design Institute

High School Diploma -

Central Gwinnett High School

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Cafe Hernandez