Caitlin Patterson
Canton
Summary
Compassionate and service-driven healthcare professional with 6+ years of experience in diverse clinical settings, including dermatology, and both inpatient and outpatient care. Holds a Bachelor of Science in Integrated Health Science to advance my expertise by currently pursuing nursing school with the goal of becoming a Nurse Practitioner. Brings a strong foundation in direct patient care, clinical procedures, and administrative support, with a proven ability to thrive in fast-paced, team-oriented environments. Committed to advancing in the medical field to make a meaningful impact in improving patient outcomes, health equity, and access to quality care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Woodstock Dermatology
Woodstock
04.2024 - Current
- Assisted providers with a range of dermatologic procedures, including skin biopsies, cryotherapy, excisions, and lidocaine injections.
- Prepared examination rooms, ensuring sterility of instruments and adherence to OSHA and infection control protocols.
- Accurately collected and documented patient histories, chief complaints, and updated Electronic Medical Records (EMRs), focusing on symptoms, medications, and dermatological issues.
- Delivered comprehensive pre- and post-procedure education, along with wound care instructions, to promote effective healing and compliance with treatment plans.
- Efficiently managed prescription refills, and timely follow-ups on pathology and laboratory results with patients.
- Skillfully performed dressing changes, and conducted basic skin assessments under the supervision of healthcare providers.
- Enhanced clinic operations by supporting patient flow management for increased clinic productivity.
Inpatient Certified Pharmacy Technician
WellStar
Marietta
04.2022 - Current
- Proficient in meticulous medication documentation and strict regulatory compliance, safeguarding patient safety and hospital protocol adherence.
- Skilled at training and guiding new pharmacy technicians, enhancing team productivity and maintaining high workflow standards.
- Proficient with the Epic system for patient record analysis and aiding in the prompt, accurate dispensing of medications.
- Exhibited strong problem-solving skills in high-stress situations, addressing urgent medication needs and correcting dispensing errors swiftly.
- Skilled communicator with nursing staff to verify prescriptions and facilitate seamless patient care coordination.
- Experienced in leading pharmacy operations, overseeing inventory management, staff supervision, and streamlining daily procedures.
Certified Pharmacy Technician
Sam's Club
Woodstock
09.2021 - 01.2025
- Managed inventory management through meticulous stock rotation and expiration monitoring, enhancing pharmacy precision and safety.
- Fostered interdepartmental collaboration to swiftly address patient issues, guaranteeing effective communication and prompt assistance.
- Resolved patient complaints and concerns, showcasing exceptional empathy and professionalism in fast-paced settings.
- Maintain up-to-date knowledge of medication inventory, restocking shelves as needed.
- Collaborate with pharmacists to manage medication therapy and improve patient outcomes.
Barista
Starbucks
Roswell
08.2023 - 05.2024
- Provided exceptional, personalized customer service, fostering trust and rapport in a high-traffic setting.
- Adhered to hygiene and sanitation practices, complying with health regulations.
- Thrived in a high-pressure environment, efficiently managing multiple orders simultaneously.
- Ensured seamless operations through clear communication and coordination with team members.
Certified Pharmacy Technician
Publix Pharmacy
Canton
06.2019 - 09.2021
- Communicated effectively with healthcare providers to verify dosages, secure refill approvals, and resolve patient issues.
- Demonstrated exceptional multitasking abilities, handling over 700 prescriptions daily with a commitment to accuracy and professionalism.
- Mixed and compounded medications, adhering to prescription details to guarantee accurate dispensing and uphold patient safety.
- Assist pharmacists with medication dispensing according to prescription orders.
Shift Manager
Krispy Kreme
12.2018 - 04.2020
- Led a dynamic team of 8+ in a high-volume, fast-paced setting, promoting teamwork and accountability.
- Enhanced operational efficiency by strategic staff training, mentoring, and immediate performance evaluations.
- Expertly resolved customer complaints and inquiries, prioritizing clear communication, satisfaction, and effective solutions.
Education
Bachelor of Science - Integrated Health Science
Kennesaw State University
Kennesaw, GA05.2025
Associate of Science -
Chattahoochee Technical College
Marietta, GA07-2022
High School Diploma -
Creekview High School
Canton, GA05.2019
Skills
- Adaptability/Flexibility
- Patient Centered
- Verbal Communication
- Active Listening
- High-energy Attitude
- Teamwork/Team Leadership
- Goal-Oriented
- EMR/EHR Systems
- Medical Documentation
- Medical Terminology
- Biopsies/Injections
- Word/Excel
Certification
- Certified Medical Assistant
- American Heart Association CPR/BLS
- Certified Pharmacy Technician (CPhT)
- Certified by the Pharmacy Technician Certification Board (PTCB)
- Licensed Certified Pharmacy Technician
Affiliations
- Competitive Latin & Ballroom Dancer (Pro-Am Team)
- Volunteering
- Mentoring
- Travel
- Fitness/Wellness Education
Timeline
Certified Medical Assistant
Woodstock Dermatology
04.2024 - Current
Barista
Starbucks
08.2023 - 05.2024
Inpatient Certified Pharmacy Technician
WellStar
04.2022 - Current
Certified Pharmacy Technician
Sam's Club
09.2021 - 01.2025
Certified Pharmacy Technician
Publix Pharmacy
06.2019 - 09.2021
Shift Manager
Krispy Kreme
12.2018 - 04.2020
Bachelor of Science - Integrated Health Science
Kennesaw State University
Associate of Science -
Chattahoochee Technical College
High School Diploma -
Creekview High School